The closing date is 10th Aug 2026
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Job summary
We are seeking to recruit Band 2 Administration Assistant who has a passion for high quality customer care to work within the Neurology Department. This is a full time role working days to be discussed at time of interview.
The successful applicant will provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
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Main duties, tasks & skills required
- Communicate with patients, colleagues, internal and external
- Deal with day to day correspondence,
- Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
- Prioritise own work efficiently and effectively, highlighting any issues to the Band 4
- Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
- Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by
various methods, i.e. telephone, written, face to face.
- Receive telephone calls and enquiries for the department, taking appropriate action, or, where necessary, re-direct or accept a
message on behalf of members of the specialty team.
- Type all forms of clinical correspondence.
- Working within set work patterns of specialty, prioritise own work efficiently and effectively to ensure all administrative duties are met,
highlighting any issues to a senior secretary.
- Receive correspondence related to patients. Prioritise documents as per specialty instruction and bring to attention of relevant
secretaries.
- Ensure the timely arrival of patient information to the appropriate destination to facilitate prompt patient care.
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Person specification
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Qualifications
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Essential
Good standard of general education
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Desirable
IT Qualification
Audio typing
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Experience
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Essential
Confident working knowledge of Microsoft Word and Excel
Minimum 1 year administrative experience in a workplace setting within the past 3 years
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Desirable
Experience of working in a healthcare setting/previous experience of NHS administrative processes
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Imogene Tuckey
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 2
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Salary
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£25272.00 to £25272.00 Yearly
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Contract
Fixed Term
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Duration
18 Month(s)
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Working pattern
Full-Time
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Reference number
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Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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