User experience manager Work, Jobs in Taunton, Som (with Salaries)

Postal Operations Assistant Manager
Clarke Willmott —Taunton
- Management
- Supervising experience
- Continuous improvement
Student Support Administrator
Chrysalis NFP Ltd —Bridgwater
- £24,479 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
Quick apply
7d
Project Manager - Website
Stags —Tiverton
- £14,000 - £21,000 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Time management
- Health & wellbeing programme
Quick apply
Research Associate (Mental Health)
Somerset NHS Foundation Trust —Taunton
- £39,959 - £48,117 a year
- Part-time
- Doctoral degree
- Travel
- Psychology
- Annual leave
- Employee discount
5d
Delivery Manager/ Scrum Master
Scrumconnect Consulting —Taunton
- £450 - £500 a day
- Communication skills
Support Worker & General Assistant
The Albemarle Centre —Taunton
- Up to £12.71 an hour
- Full-time
- Computer literacy
- Organisational skills
- Front desk
Quick apply
IPS Job Coach
Somerset NHS Foundation Trust —Taunton
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Investigations Manager - Employee Relations
Wilson James —Bridgwater
- From £47,000 a year
- Day shift
- Microsoft Office
- Analysis skills
- In-person
- Annual leave
- Employee assistance programme
Drug & Alcohol Partnership Manager
Somerset Council —Taunton
- £33,416 - £36,913 a year
- Part-time
- Hybrid work
- No degree
- Travel
- Leadership
- Annual leave
Trade Client Manager – South West England
MSX International —Taunton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Quick apply
Client Services Representative Receptionist
AmicusLaw Southwest LLP —Tiverton
- £23,500 a year
- Full-time
- Analysis skills
- Travel
- Front desk
Quick apply
Safety Officer
Somerset Council —Taunton
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
IT Service Manager
UK Hydrographic Office —Taunton
- £48,746 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
Wellness Advisor
ACCESS YOUR CARE LTD —Weston-super-Mare
- Up to £27,675 a year
- Weekend availability
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
System Administrator
Wilson James —Bridgwater
- From £29,000 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Adult Social Care Practitioner - Safeguarding (Adults)
Somerset Council —Taunton
- £28,598 - £32,061 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Analysis skills
- Annual leave
8d
Quality Assurance Officer
ADM —Lopen
- Microsoft Word
- Analysis skills
- Bachelor's degree
Frontline Engineer - Apprentice
Somerset Council —Taunton
- £8.00 - £12.71 an hour
- Full-time
- Hybrid work
- Communication skills
- Annual leave
13d
Catering Manager
ISS Facility Services —Yeovil
- Monday to Friday
- Hospitality
- Team management
- Contracts
Quick apply

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user experience manager jobs near taunton, som

Postal Operations Assistant Manager

Clarke Willmott -
Taunton

Apply Now

Job details

Permanent

Qualifications

Management
Microsoft Office Suite
Performance management
Supervising experience
Continuous improvement
Continuous improvement cycles oversight
Staff training
Organisational skills
Management reporting
Training & development
Document management systems
Communication skills
Internal quality assurance

Full job description

About The Role
This is an exciting opportunity for you to join our Facilities Management team as the Postal Operations Assistant Manager in Taunton, supporting our ePost function. Reporting to the Postal Operations Manager and working collaboratively with the Office & Facilities Manager in Southampton to successfully deliver a highly efficient and secure e-post operation that supports our national teams and our clients.

You will predominantly be working out of our Taunton office but will be required to visit our Southampton office when necessary.

Day to day, you’ll be successful in this role by:
Becoming an expert on the inner workings of our Flowmatrix digital post system and ePost processes

Supporting the Postal Operations Manager in reviewing and building on existing processes and implementing improvements that efficiently meet current SLA’s that suit all areas of the business. Specifically reviewing (but not exclusive to) postal triaging, processing of post bundles, rescanning post, post retrievals and 28-day post destruction.

Acting as first point of escalation for ePost-related queries, investigating issues, resolving service disruptions and communicating effectively with colleagues across the business to ensure a high-quality user experience

Supporting day to day operation of ePost, including hands-on involvement with post processing, retrieval requests and post destruction activities as required.
Assisting in the onboarding and training of new colleagues on ePost processes and supporting wider team knowledge sharing and capability development.

Producing and analysing operational reports and management information from FlowMatrix, monitoring productivity, performance trends and service delivery. Using data-driven insights to identify opportunities for continuous improvement and support decision-making.

Supporting with periodic audits of ePost processes to ensure compliance with Information Security, Data Protection policies and regulatory requirements.
Ensuring all work is completed accurately, quality checked and delivered in line with agreed procedures, service standards and business requirements.
Supervising and providing day to day support to Facilities Services Assistants ensuring workloads are effectively managed and service delivery standards are maintained.
Monitoring adherence to Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs), identifying opportunities to improve operational performance and recommending enhancements to the Postal Operations Manager.
Supporting the implementation of approved process improvements, ensuring changes are embedded effectively and deliver measurable benefits to the business.

Coordinating training and development activities for team members, maintaining training records and helping to identify future learning and development needs.
Supporting the Postal Operations Manager with people management activities, including recruitment, induction, absence management, performance conversations and employee development initiatives.
The role is right for you if:
Essential

Experience in a supervisory role with an operations, facilities, administration or service delivery environment.

Strong organisational skills with the ability to manage multiple priorities, meet deadlines and maintain attention to detail in a fast-paced environment.

Excellent written and verbal communication skills with the ability to build effective working relationships across all levels of the business.

Demonstrable experience of analysing operational data and management information to identify trends, solve problems and drive process improvements.

A proactive and solutions-focused approach, with strong problem-solving and decision-making skills.

Experience in delivering or supporting continuous improvement initiatives and embedding new ways of working.

Ability to work independently, use initiative and manage competing priorities with minimal supervision.
Competent user of Microsoft Office applications

Strong understanding of the importance of confidentiality, data protection and information security, particularly when handling sensitive information.

Desirable:

Experience of digital mailroom, document management or postal operations systems.

Experience working within a professional services environment.
About You
About Us
- Who we are
  
  You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.
  
  We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.
  
  What we can offer you
  
  A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.
  
  Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.
  
  There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.

Apply Now

Refine Your Search

user experience manager jobs in taunton, som

Postal Operations Assistant Manager

Student Support Administrator

Project Manager - Website

Research Associate (Mental Health)

Delivery Manager/ Scrum Master

Support Worker & General Assistant

IPS Job Coach

Investigations Manager - Employee Relations

Drug & Alcohol Partnership Manager

Trade Client Manager – South West England

Client Services Representative Receptionist

Safety Officer

IT Service Manager

Wellness Advisor

System Administrator

Digital Systems Support Analyst

Adult Social Care Practitioner - Safeguarding (Adults)

Quality Assurance Officer

Frontline Engineer - Apprentice

Catering Manager

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