Service Advisor
Vertu Motors —Plymouth
- £32,315 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Service Advisor
Murray Group —Plymouth
- £28,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Bereavement leave
Quick apply
8d
Service Advisor
Vospers —Plymouth
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Work from home
- Employee assistance programme
Quick apply
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Ocean Group —Plymouth
- £28,000 - £32,000 a year
- Full-time
- Conflict management
- In-person
- Annual leave
Quick apply
9d
Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Computer literacy
- English
- Data entry
- Employee assistance programme
Quick apply
Customer Service Advisor
EE —Plymouth
- £13,928.53 - £17,410.67 a year
- Part-time
- Annual leave
9d
Customer Service Advisor
Millbrook Healthcare Group Ltd —Plymouth
- £26,436.80 a year
- Full-time
- Computer literacy
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- Flexible schedule
Quick apply
Complaints Customer Service Advisor - Plymouth
Angard Staffing —Plymouth
- £13.93 an hour
- Temporary
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Customer Service Advisor 12 Month Fixed Term Contract
Olleco —Newton Abbot
- £10,998.80 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
8d
Customer Service Advisor
Calor Gas Ltd —Coryton
- £27,060 a year
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Parts Advisor
Adams Morey —Newton Abbot
- £14.61 an hour
- Full-time
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9d
Parts Advisor
Alan Skuse Car, Van & Truck Parts Ltd —Totnes
- Full-time
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12d
Back Counter Parts Advisor/Store Person
Adams Morey —Newton Abbot
- £14.61 an hour
- Full-time
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Service Advisor
Vertu Motors —Plymouth
Welcoming customers and delivering a professional, friendly service. As a Service Advisor, you'll play a pivotal role in our customer's journey, acting as the…
£32,315 a year
Quick apply
Service Advisor
Murray Group —Plymouth
Being the first point of contact for customers — face to face and over the telephone. Empathy, patience and professionalism when dealing with customers from all…
£28,000 - £35,000 a year
Quick apply
8d

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Service Advisor

Vertu Motors -
Plymouth

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Job details

Permanent | Full-time
£32,315 a year

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Client engagement
Stakeholder liaison
Internal department liaison
Motor vehicle service advising experience
Customer relationship management
Automotive service
Customer loyalty building
Relationship management
Customer support
Customer interaction
Communication skills
Add-on sales

Full job description

Service Advisor

Vertu Volvo Plymouth

Salary: £32,315 basic salary plus excellent company benefits

Are you passionate about delivering outstanding customer service and building lasting relationships? Do you thrive in a fast-paced environment where no two days are the same?

At Vertu Volvo Plymouth, we're looking for a Service Advisor to join our established and successful team. This is an exciting opportunity to develop your career with one of the UK's largest and most respected motor retailers, representing a premium automotive brand renowned for innovation, safety and customer care.

Why Join Us?

As a Service Advisor, you'll play a pivotal role in our customer's journey, acting as the key link between our customers and workshop team. You'll ensure every customer receives an exceptional experience from the moment they arrive, keeping them informed throughout the servicing or repair process and helping to build long-term trust and loyalty.

This is a fantastic opportunity to join a business that genuinely invests in its people, offering ongoing training, career development and clear progression opportunities.

Your Responsibilities

Welcoming customers and delivering a professional, friendly service
Managing customer expectations and communicating updates throughout the service or repair process
Liaising with technicians and the workshop team to ensure work is completed efficiently
Identifying and recommending additional products and services where appropriate
Following up with customers to ensure complete satisfaction
Building strong, lasting relationships that encourage repeat business and positive customer feedback

About You

We're looking for someone who enjoys working with people and takes pride in delivering exceptional customer service.

To be successful, you'll need:

Previous experience in a customer-facing role
Excellent communication and relationship-building skills
A customer-first approach and a genuine desire to help others
Strong organisation skills and the ability to work effectively in a busy environment
The ability to manage multiple priorities while maintaining attention to detail

Previous Service Advisor experience would be advantageous but is not essential, as attitude, customer focus and willingness to learn are equally important.

What We Offer

At Vertu Motors, we are proud to invest more in our colleagues' development than any other motor retailer. In return for your commitment, you'll benefit from:

£32,315 basic salary
25 days holiday rising with length of service, plus bank holidays
Ongoing manufacturer and career development training
Access to our online rewards platform with cashback and discounts at hundreds of retailers
Preferential service rates
Colleague car purchase scheme
Share Incentive Scheme
Company pension
Enhanced maternity and paternity benefits
Career progression opportunities within one of the UK's leading automotive retail groups

If you're looking for a rewarding role with a premium brand, a supportive team and genuine opportunities to progress your career, we'd love to hear from you.

Apply today and take the next step in your career with Vertu Volvo Plymouth.

Successful applicants will be subject to pre-employment checks, which may include verification of employment history, address, credit history and a criminal record check.

#LI-BK1

#SWOTHIND

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Customer Service Advisor 12 Month Fixed Term Contract

Customer Service Advisor

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Parts Advisor

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