Skip to content

Job Title, Skills or Company

City, County, Postcode or 'Remote'

Sort by

RelevanceDate

Distance

Job Type

Minimum Salary

Date Added

Refine Your Search

Sort by

Relevance
Date

Distance

Exact location
5 miles
10 miles
15 miles
25 miles
50 miles
100 miles

Job Type

All Job Types
Full-time

Minimum Salary

All salaries
£35,000

Date Added

Anytime
24 hours
7 days
14 days
30 days

2

field agent jobs in tayport, fif

Field Service Area Controller (Dispatcher) or Trainee
TSG UK Solutions Ltd —Longforgan
- £28,315 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d

1

I want to receive the latest job alerts for field agent in tayport, fif

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field agent jobs near tayport, fif

Customer Service jobs in Sheffield

Customer Service jobs in Nottingham

Service Dispatcher jobs in London

Customer Service jobs in Northampton

Service Dispatcher jobs in Peterborough

Service Dispatcher jobs in Manchester Piccadilly Station

Field Service Area Controller (Dispatcher) or Trainee

TSG UK Solutions Ltd -
Longforgan

Quick apply

Job details

Permanent | Full-time
£28,315 a year
3 days ago

Benefits

Free parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
IT
Communication skills
Time management

Full job description

TSG are currently recruiting for a Field Service Area Controller (Dispatch Agent), to be based from our Head Office at Longforgan/ Dundee/Basildon:

TSG UK provides a comprehensive range of solutions to our customers in the energy retail, commercial fleet and transport industries across the UK. Our customers benefit from full turnkey solutions, encompassing design, construction, product supply, installation, project management, service and maintenance. Through seven key business lines, we are firmly established as one of the largest suppliers of forecourt equipment and custom signage, electrical installations and new energy solutions.

Please note this role does not qualify for sponsorship or relocation funding.

Principal Objectives:

Successfully control and co-ordinate interventions (site visits) for approximately 20-30 field-based engineers.

Management of interventions until successful conclusion for customers.

Provide and progress customer quotations for chargeable works outside of normal contracts.

Key Responsibilities:

Call Handling (to receive and log into Database all service calls when call handlers are busy)

Controlling and coordinating of daily workloads for field technicians to ensure maximum efficiency and utilisation of resources while maintaining successful service level agreements and customer satisfaction.

Updating customer databases

Completion of daily/weekly and monthly reports

Daily administration as directed by Call Handler & Area Dispatch Supervisor

Log and, where applicable, deal with customer queries and complaints

Skills & Abilities Required (Essential):

Previous experience in a customer service role

Excellent communication skills

Good organisational & time management skills

Proven ability to multitask

Successful working as part of a team

Good understanding of Microsoft packages i.e. Outlook, Excel, Word.

Flexible working when required

Skills & Abilities Required (Desirable):

Good understanding of IT and software packages

Reasons to join us:

Competitive Salary

Free Parking

Health Benefits Package

Life Assurance

Hybrid working can be discussed as an option upon completion of training and proof of competency

A bonus scheme is in place which is based on performance related objectives

As per Health and Safety at Work Act 1974, Employee's must also

Take care of their own health and safety and that of others

Co-operate with their employers

Not interfere with anything provided in the interest of health and safety

Diversity, Equity and Inclusion; our commitment to DEI: TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We recognise the value that a diverse and inclusive workforce brings to our business and customers, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG.

Quick apply

Jobseeker tools

Salary Estimator
Glassdoor Community

Country

Employer Tools

Post Jobs

Browse

All jobs
All salaries
All cities
All companies

Stay Connected

Contact Us

Jobseeker tools

Salary Estimator
Glassdoor Community

Country

Employer Tools

Post Jobs

Browse

All jobs
All salaries
All cities
All companies

Stay Connected

Contact Us

Country

Take your job search wherever you go.

© 2026 SH Inc. SimplyHired is part of the Indeed site, and by using SimplyHired you agree to the Indeed Terms of service.

Privacy
Terms
Cookies
Privacy Centre
Accessibility
DSA Reporting
DSA Safety Page