Crick or Thirsk | Permanent | Hybrid
We're excited to be recruiting for an Account Manager to join our team. This is an exciting opportunity for an experienced commercial professional, perfect for someone passionate about building strong customer partnerships, delivering growth, and driving brand success within FMCG.
You'll be responsible for managing key customer relationships, delivering profitable growth, and developing joint business plans that enhance both customer performance and INSPIRED's brand equity.
About us
INSPIRED Pet Nutrition is an innovative, well-established, and award-winning pet food manufacturer employing over 1,200 colleagues across the UK and Europe. Our family of brands includes Harringtons, Wagg, Barking Heads & Meowing Heads, AATU, Blink, Butcher's, Classic, Pro-Nutrition, and Ultra Premium Direct, along with a number of partner brands that trust us to produce food on their behalf. Our kitchens in Thirsk, Kinmel, and Crick produce a wide range of dry, wet, and baked foods enjoyed by dogs and cats all over the world. Our ambition is simple: to become a global leader in pet nutrition.
Our Purpose: To create happiness
We're on a mission to set a new standard of workplace happiness within the pet nutrition industry-one that looks like no other and feels like no other. Our culture is built on INSPIRED's unique behaviours and colleague experience, creating an environment that excites, empowers, and puts people and pets at the heart of everything we do.
Responsibilities
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Create and deliver key account strategies to achieve revenue, profitability, and growth targets
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Build and develop strong commercial partnerships with key customers
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Identify and deliver new business opportunities aligned to customer needs and channel strategy
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Develop and execute Joint Business Plans to drive category and account growth
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Coordinate cross-functional collaboration with Marketing, Operations, and Finance teams
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Lead the development and launch of new or refreshed product ranges aligned to customer requirements
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Monitor account performance, including sales, margin, and customer scorecards
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Negotiate pricing, terms, and promotional activity within agreed parameters
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Challenge and improve ways of working to drive continuous improvement internally and with customers
About you
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Previous experience in Account Management (2+ years), ideally within FMCG
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Strong commercial acumen with the ability to drive profitable growth
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Experience building and managing customer relationships at multiple levels
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Confident in developing and delivering Joint Business Plans
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Strong cross-functional collaboration skills
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Good understanding of FMCG operations and commercial processes
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Excellent negotiation and influencing skills
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Degree calibre (or equivalent experience)
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A proactive mindset with the ability to challenge and drive change
At INSPIRED, we want to inspire colleagues to join, stay, develop, and achieve, creating an inclusive and sustainable business fit for growth. One of the enablers of achieving this, is to offer competitive pay and benefits to all colleagues.
Our Total Reward Benefits include:
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Hybrid and flexible working
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Car allowance (£5,000)
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Annual bonus related to personal and company performance (up to 10%)
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Enhanced pension, life assurance, and enhanced maternity, paternity, sick pay, and holiday buy options
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People and Pets First benefits, including paw-reavement and paw-ternity leave and bring your dog to work
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Healthcare cashback plan and Hertility at-home fertility testing
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Heavily discounted pet food and lifestyle benefits (Netflix, Spotify, or breakdown cover)
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Retail and gym discounts, electric car scheme, and free onsite parking and electric car charging
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Onsite canteen, free hot drinks, and modern facilities
See all our INSPIRED benefits here
Equality, Diversity & Inclusion
INSPIRED Pet Nutrition is committed to building an inclusive workplace that reflects the diversity of the colleagues and communities we serve. We believe everyone should feel valued, respected and able to be themselves at work. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We make hiring decisions based on talent, potential and the experience you bring.
We are also committed to providing reasonable adjustments throughout the recruitment process and in the workplace, ensuring equitable access and opportunity for all. If you need any adjustments or support to take part in our recruitment process, please let us know by emailing [email protected]
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