Hotel & accommodations guest services staff Work, Jobs in Teesside, Nyk (with Salaries)

Reservations Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Temporary
- Hotel
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Night Reception Team Member - Part Time
Travelodge —Durham
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
10d
Hotel Team Member - Part Time
Travelodge —Durham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Receptionist
Hotel Indigo Durham —Durham
- Part-time
- Bar
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
13h
Night Porter
HandPickedHotels —Yarm
- From £14 an hour
- Weekend availability
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Ground Floor - Team Member
Premier Inn —Durham
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
8d
Night Porter - Bowburn Hall Hotel
Bowburn Hall Hotel —Durham
- Part-time
- Hotel
- In-person
- Communication skills
Quick apply
12h
Receptionist
Seaham Hall —Seaham
- Part-time
- Hospitality
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Front Office Supervisor
Radisson Hotel Group —Durham
- £27,500 - £28,500 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply

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Reservations Specialist

HandPickedHotels -
Yarm

Quick apply

Job details

Temporary
From £14.10 an hour

Benefits

Free parking
Company pension
Employee assistance programme
Flexible schedule
Sick pay
On-site parking

Qualifications

Phone etiquette
Communication skills
Hotel experience

Full job description

Hand Picked Hotels

Reservations Specialist – Hand Picked Hotels Group Reservations Office
Location: Crathorne Hall Hotel, Yarm, Yorkshire.
Salary: Starting at £14.10 per hour + excellent colleague benefits
Job Type: Full-time | Temporary and Permanent| 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Reservations Specialist at our Group Reservations Office, part of Hand Picked Hotels.

Based within the elegant grounds of Crathorne Hall Hotel, our Group Reservations department plays a vital role in creating seamless and memorable experiences for our guests. From handling and responding to guest enquiries this dynamic team ensures every detail is perfectly handled.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence and consistency.

If you are passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someones stay, Hand Picked Hotels Group Reservations Office offers an inspiring place to grow your career.

What will the role involve?

Join our luxury hotel group as a Reservations Specialist, where you will deliver exceptional service while managing leisure and spa reservation enquiries and bookings with precision and attention to detail. In this role, you will handle guest communications, coordinate reservation requests and maintain accurate booking records to ensure a seamless guest experience.

With impeccable telephone etiquette and a proactive approach, you will help drive departmental success and uphold our commitment to luxury hospitality.

This is a full-time role working 5 days out of 7 on a rota basis including weekends, 40 hours per week, which may vary depending on business. The temporary contract is to start August 2026 until June 2027.

Flexible working hours can be accommodated where possible.

What’s in it for you?

A competitive hourly rate of £14.10.
A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
Free onsite parking (where applicable).
Access to wellbeing support through our Employee Assistance Programme.
Company pension, enhanced sick pay & Life assurance scheme.
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
Discounted stays in our hotels and on food, drink, spa treatments & products.
Annual loyalty awards (like afternoon teas and overnight stays).
Introduction bonus for new colleague recommendations.
Colleague of the Quarter awards, which leads to our annual awards ceremony.
Regular team gatherings and appreciation events.

Are you Hand Picked?

We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
You will have strong industry experience — current Reservations experience in a hotel or conference environment, excellent communication skills, and solid knowledge of Opera, diary management, and GDPR.
You will have a highly organised, methodical, and self‑reliant approach, using your initiative to achieve sales objectives while maintaining exceptional service standards.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're an experienced Reservations Specialist looking to work for a luxury hotel group, take the next step in your career with Hand Picked Hotels and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in teesside, nyk

Reservations Specialist

Night Reception Team Member - Part Time

Hotel Team Member - Part Time

Receptionist

Night Porter

Ground Floor - Team Member

Night Porter - Bowburn Hall Hotel

Receptionist

Front Office Supervisor

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