Patient access occupations Work, Jobs in Teesside, Nyk (with Salaries)

Client Referral Co-ordinator
Priory —Stockton-on-Tees
- £26,227 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Support Advisor
Queensway Orthodontics —Darlington
- From £12.75 an hour
- Part-time
- In-person
- Office experience
- Store discount
- Health & wellbeing programme
Quick apply
5d
Clinical Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Hartlepool
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Care Navigator/Receptionist
Sleights and Sandsend Medical Practice —Whitby
- From £13.20 an hour
- Part-time
- Administrative experience
- Driving
- In-person
- Sick pay
Quick apply
11d
Onboarding Coordinator
Curaleaf International —Sunderland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Medical Receptionist
Denmark Street Surgery —Darlington
- From £12.85 an hour
- Overtime
- English
- Administrative experience
- In-person
- Free parking
Quick apply
5d
Senior Administrator- Medical Secretary
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
4d
Patient Administrator (Bank)
Circle Health Group —Darlington
- £12.79 an hour
- Part-time
- Hospital
- Annual leave
Medical Receptionist
BROADWAY MEDICAL PRACTICE —Sunderland
- From £25,339.08 a year
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
Quick apply
5d
Dental Receptionist
Coundon Dental Health Centre —Bishop Auckland
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Head Dental Receptionist
Westmount Dental —Ferryhill
- £13.76 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Annual leave
- Employee discount
Quick apply

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patient access occupations jobs near teesside, nyk

Client Referral Co-ordinator

Priory -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
£26,227 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Communication skills

Full job description

Description

A Customer service function which is open 365 days a year, acting as the first point of contact for all self-paying clients looking to take their initial first steps into Treatment, and NHS professionals in supporting emergency bed placements, throughout our national network of Hospitals. We are a non- clinical function who provide available options for them to make informed choices on the best treatment pathways

Location of the role:

Customer Service Centre, Ground Floor, Admiralty House, 9 Fudan Way, Stockton on Tees, TS17 6EN

Key Responsibilities

Inbound call centre, providing a customer centric experience. We are dedicated to providing prospective clients with the range of treatment options available, and assisting them take their first steps into the most suitable pathway

Duties include but are not limited to:

Answering inbound client calls surrounding initial treatment enquiries
Answering client emails surrounding initial treatment enquiries
Accurate logging of client data into internal systems, and in line with GDPR guidelines
Liaising with internal and external stakeholders in helping clients access treatment
Ability to recognise vulnerability and following safeguarding protocols when necessary
Tailoring available services in line with client needs
Arranging funding for NHS services

Skills, Knowledge & Expertise

Ability to work to call KPIs and internal quality standards
Someone with excellent verbal and written communication skills
Someone with the ability to lone work, and also work as part of a team
Confidently handle calls where you will talk about difficult subjects, support vulnerable customers, and deliver solutions with care and empathy
Ability to work a varied shift pattern including weekends, evenings and nights
Good knowledge of Mental health conditions and services is desirable

Job Benefits

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
Length of service recognition awards – every 5 years
Employee Assistance Programme
Competitive Pension Scheme
Initial Disclosure Check Cost covered, if applicable to role
‘My Possible Self’ App and health-related benefits
Online discounts and cashback rewards – Priory Perks
Smart Technology scheme (qualifying period)
Cycle to work scheme (qualifying period)
Smart Holidays (qualifying period)
Gym Flex (qualifying period)
Healthcare Cash Plan – Simply Health Scheme
Eye Care Vouchers
‘Cash for Colleagues’ – Employee referral scheme
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Parental Leave Gift

Please take the time to familiarise yourself with the full job description attached prior to making an application.

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Quick apply

Refine Your Search

patient access occupations jobs in teesside, nyk

Client Referral Co-ordinator

Patient Support Advisor

Clinical Team Administrator

Care Navigator/Receptionist

Onboarding Coordinator

Medical Receptionist

Senior Administrator- Medical Secretary

Patient Administrator (Bank)

Medical Receptionist

Dental Receptionist

Head Dental Receptionist

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