Customer experience specialist Work, Jobs in Telford, Eng (with Salaries)

Employment Specialist
Telford and Wrekin Council —Telford
- £31,537 - £33,699 a year
- Hybrid work
- In-person
- Free parking
- Employee assistance programme
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
1d
Sales - Sales Advisor - UK
New Look —Telford
- Part-time
- Microsoft Word
Telecoms Lead Generation Executive
Plan.com —Telford
- Up to £26,436.84 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
Quick apply
3d
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Coordinator - Business & Industry
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Referral programme
Customer Assistant
Lidl —Darlaston
- £14.35 - £45.00 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Sales Executive
WeBuyAnyCar —Telford
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
People Co-Ordinator
The Wrekin Housing Group Limited —Telford
- £28,671 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- IT
10d
School Admissions Caseworker
Telford and Wrekin Council —Telford
- £31,537 - £33,699 a year
- Temporary
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Free parking
- Employee discount
People Co-Ordinator
Housing Plus Group —Telford
- £28,671 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- IT
10d
Customer Solution Specialist (South West)
DeterTech —Telford
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Sales & Service Coordinator - Social Housing
Reconomy Connect —Telford
- Full-time
- Microsoft Office
- Employee assistance programme
- Referral programme
Procurement Administrator
RHEINMETALL —Telford
- Microsoft Office
- Organisational skills
- Annual leave
- Gym membership
9d
Insight Officer
The Wrekin Housing Group Limited —Telford
- £33,760 a year
- Microsoft Excel
- Analysis skills
- Organisational skills
9d
Insight Officer
Housing Plus Group —Telford
- £33,760 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
9d
VodafoneThree - Complex Complaints Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Employee discount
Customer Solution Specialist (South East)
DeterTech —Telford
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
New Car Sales Executive
Hatfields —Shrewsbury
- £25,000 - £54,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply

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customer experience specialist jobs near telford, eng

Employment Specialist

Telford and Wrekin Council -
Telford

Apply Now

Job details

£31,537 - £33,699 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Full job description

Job Introduction

Job Box Team

We are looking to recruit Employment Specialists to start as soon as possible. These roles will work within the Job Box team to provide supported employment as part of the Connect to Work program.

This is an exciting time to join the Job Box team at the beginning of a new project, and this is an opportunity to be part of building and developing new provision that will really make a difference for local people.

This role is about working with people who need additional support to engage with and access the world of work. This role is a customer facing (face to face, not remote or home working) role managing a caseload of up to 25 customers who will be at varying stages of their journey into paid work. You will use the place and train model of supported employment and its associated approaches to identify need and progress people into work.

Training will be provided, so we don’t need you to have prior experience of using the place and train model, however any experience in a similar role or area of work would be an advantage. What is absolutely essential is a commitment to equality of opportunity for everyone, and a belief that the right job can be found for each person.

This role will suit a person who is enthusiastic, resilient, patient, supportive and outcome focussed. You will spend a lot of your day working directly with your caseload of customers and talking directly to employers to find suitable work placement opportunities.

Engaging with employers to generate employment outcomes is a key aspect of the role. You will need to be adaptable and able to communicate at a variety of levels to promote the program and individuals to employers, tapping into hidden vacancies, supporting employers with reasonable adjustments and job carving. You may be required to challenge discrimination and advocate on behalf of the customer.

What is Connect to Work?

Connect to Work is a new government initiative designed to support adults that have disabilities, health conditions, or complex needs, to move into sustained employment. Supported employment is a key feature of this new service, which involves a customer working with an Employment Specialist (ES) who will help them to understand their current, knowledge, skills and experience alongside understanding their aims and ambitions. The ES would then work with the customers to find suitable job roles through a range of strategies including engaging directly with employers. Once suitable work is found the ES may be responsible for coaching the customer in how to undertake the duties and tasks involved, and provide other ongoing support, both to the customer and the employer.
For further information about Connect to Work click this link: gov.uk

Please click on the links below to view the job description and person specification.

Sorry a CV will not be accepted.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

Competitive rates of pay
Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
Staff benefits and discounts including salary sacrifice schemes
Free on-site parking
Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
Free access to our employee assistance programme and confidential counselling
Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Sorry but CV's will not be accepted.

Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

Apply Now

Refine Your Search

customer experience specialist jobs in telford, eng

Employment Specialist

Customer Service Representative

Customer Success Specialist

Sales - Sales Advisor - UK

Telecoms Lead Generation Executive

Customer Service Advisor

Customer Service Coordinator - Business & Industry

Customer Assistant

Sales Executive

People Co-Ordinator

School Admissions Caseworker

People Co-Ordinator

Customer Solution Specialist (South West)

Sales & Service Coordinator - Social Housing

Procurement Administrator

Insight Officer

Insight Officer

VodafoneThree - Complex Complaints Specialist

Customer Solution Specialist (South East)

New Car Sales Executive

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