Maintenance helpdesk coordinator Work, Jobs in Telford, Shr (with Salaries)

Maintenance Helpdesk Coordinator
Keys Group —Halesowen
- £27,000 a year
- Monday to Friday
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme

Other jobs to consider

Find your next job by exploring related positions.

Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
Professional manner when visiting customers with a can do attitude and willingness to help our customers. Act as first point of contact for IT/OT support calls…
£28,000 - £34,000 a year
Quick apply
6d
Maintenance Helpdesk Coordinator
Keys Group —Halesowen
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone.
£27,000 a year
Quick apply

I want to receive the latest job alerts for maintenance helpdesk coordinator in telford, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

maintenance helpdesk coordinator jobs near telford, shr

Service Coordinator jobs in Stoke-on-Trent

Service Coordinator jobs in East Kilbride

Service Coordinator jobs in Salford

Service Coordinator jobs in Dorset

Service Coordinator jobs in Epping

Customer Service Thameslink jobs in London

Facilities Management jobs in Cornwall

St James Facilities Services jobs in London

Transport For London Enforcement Officer jobs in London

Administrative Officer Home Office jobs in Liverpool

Maintenance Helpdesk Coordinator

Keys Group -
Halesowen

Quick apply

Job details

£27,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Excel
Facilities management
Maintenance
Help desk

Full job description

Package Description

Maintenance Helpdesk Coordinator

Location: Office Based (Halesowen)
Hours: Monday to Friday 09:00am to 17:00pm

Welcome to apply - CAFM Helpdesk Administrator, Facilities Officer Administrator, Property Administrator, Estates Administrator, Maintenance Administrator, Helpdesk Administrator, Reactive Maintenance Coordinator

Job Purpose

To provide regional Helpdesk support across a diverse property portfolio for all reactive and routine maintenance requests. Ensuring group wide compliance and continuity of service to support young vulnerable people and adults services.

Key Responsibilities

Manage daily maintenance requests for your region (600–700 per month) via the CAFM (Track Plan).
Allocate and progress work to Mobile Maintenance Operatives.
Oversee Mobile Maintenance Operatives and approved contractors to ensure timely completion of tasks.
Support other Facilities Officers during peak demand, leave, or sickness.
Maintain the approved contractor database and review compliance documentation.
Liaise with suppliers and contractors.
Process and administer invoices through in‑house systems.
Provide technical support to business queries received via phone and email.
Work with Estates Managers and Supervisors on technical queries and small works within the CAFM system.
Produce regular reports and support the Facilities Manager when required.
Deliver a professional, courteous, and prompt response to all business requests.
Undertake additional projects or tasks as designated by the Facilities Manager.

About you

Essential: Minimum of 3 years facilities management experience.
Essential: Minimum of 2 years Helpdesk experience.
Essential: A strong understanding of reactive property maintenance.
Essential: Experience working with Microsoft Excel / CAFM Systems.
Desirable: An understanding of statutory environmental requirements.
Desirable: Knowledge of the management of asbestos, fire safety and legionella

Why join Keys Group?

Salary - £27,000 Per Annum
Annual Leave - 33 Days annual leave, inclusive of bank holidays
Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
DBS Check – we cover the cost of your DBS check and subsequent renewals
Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
Pension Scheme – start growing that pot for a healthy and happy retirement
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

Quick apply

Refine Your Search

maintenance helpdesk coordinator jobs in telford, shr

Maintenance Helpdesk Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

Other jobs to consider

I want to receive the latest job alerts for maintenance helpdesk coordinator in telford, shr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected