Operations officer Work, Jobs in Telford, Shr (with Salaries)

Visitor Experience Officer
National Trust —Telford
- £27,612 a year
- Weekend availability
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
11h
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
3d
Assistant Accountant
The Cattle Information Service —Telford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Planning Support Officer
Newcastle Under Lyme Borough Council —Newcastle-under-Lyme
- £31,537 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
6d
Human Resources and Payroll Apprentice
Epson —Telford
- £16,268 a year
- Full-time
- Customer service
- Administrative experience
- Human resources
- Free parking
- Employee discount
Quick apply
Housing Officer
Orsa Housing —Telford and Wrekin
- £14 an hour
- Full-time
- IT
- In-person
- Communication skills
- Flexitime
- Employee discount
Quick apply
Mechanical Technical Officer
Babcock International —Telford
- £33,519 a year
- Full-time
- Organisational skills
- Mechanical knowledge
- Annual leave
3d
Security Officer
Securitas UK —Telford
- £13.45 an hour
- Weekend availability
- Customer service
- English
- IT
- Employee discount
Quick apply
10d
Security Officer
Mitie —Telford
- £13.09 an hour
- Full-time
- Customer service
- Communication skills
Community Ranger (Mortimer)
Forestry Commission —Orleton
- £30,105 a year
- Full-time
- Social media management
- Customer service
- Microsoft Office
Safeguarding Manager and Designated Safeguarding Officer
English Schools' Football Association —Stafford
- £28,000 - £32,000 a year
- Full-time
- English
- Microsoft Office
- Working with children
- Free parking
- Work from home
Quick apply
Security Officer
ISS Facility Services —Telford
- £14.45 an hour
- Customer service
Finance Officer
The Wildlife Trusts —Shrewsbury
- £25,472 - £34,071 a year
- Part-time
- Accounting
- Annual leave
- Employee assistance programme
9d
Mobile Security Officer
CLEARVIEW SECURITY LTD —Telford
- From £12.71 an hour
- Part-time
- Microsoft Word
- Maintenance
- Driving
Quick apply
14d
Security Team Leader
Mitie —Telford
- £14.14 an hour
- Full-time
- Administrative experience
- Supervising experience
- Team management
Compliance Officer
Sodexo —Stoke-on-Trent
- £33,000 a year
- Full-time
- Hospital
- Maintenance
- SharePoint
- Employee assistance programme
Quick apply
6d
Waste Services Officer
Civic Recruitment Limited —Bewdley
- £25.90 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Benefits Team Manager
Shropshire Council —Shrewsbury
- £45,091 - £49,282 a year
- Call to connect
- Remote
Transferee- Constable - Digital Media Investigator
West Mercia Police —Shrewsbury
- Call to connect
- Data analysis skills
- Travel
Operational Support Manager
HM Courts & Tribunal Service —Stoke-on-Trent
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d

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operations officer jobs near telford, shr

Visitor Experience Officer

National Trust -
Telford

Apply Now

Job details

Full-time | Fixed term contract
£27,612 a year
11 hours ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service
Organisational skills

Full job description

Being a Visitor Experience Officer for the National Trust is all about people – connecting with them, inspiring them, and making sure they have the best possible day when they come to visit.

Do you champion exceptional visitor experience? Do you have fantastic customer service standards and great with people? Strong communications skills and a team player?

If you can answer yes to the questions above, we’d love you to join the Visitor Experience team at one of the National Trust’s newest places, Ironbridge Gorge!

You’ll join a high performing team helping run the visitor operation at Blists Hill. You will be the lead Duty Manager at Blists Hill, on-call to support our visitor facing, and behind the scenes teams to ensure the smooth running of this living and breathing working town.

Salary: £27,612 per annum

Contract: Fixed term contract until 31-Oct-2026

Hours/ working pattern: Full-time, 37.5 hours per week. This role will include regular weekend working (every other weekend).

Interview date: week commencing 20th July 2026

What it's like to work here:Being part of our Visitor Experience team and wider property team, you will join a community of people who enjoy, protect and want to share Ironbridge and its stories, history, nature and wildlife with our supporters and visitors. Ironbridge Gorge is newly opened and this is a unique and exciting opportunity to join a team as we explore the sites next chapter, responding to visitor feedback and ensuring we are accessible to even more people.

Reporting to the Senior Visitor Experience Officer, there will be opportunities for learning and development within Visitor Experience at the National Trust during this fixed-term role.

As the Visitor Experience Officer at Blists Hill, you’ll play a key role in the effective delivery of the year round experience of working Victorian life in a beautiful setting. You will take on the role of lead Duty Manager for the daily operation of Blists Hill, supported by the property team. You will be the main point of contact, proactively responding to the needs of the day, this could include; visitor enquiries, de-alarming sites, managing the carpark, cleaning up the occasional ice cream spill, supporting staff and volunteer teams to provide a memorable and enjoyable visit.

You’ll deliver high standards at the site, from your interactions as well as presentation of all areas. You will be a fountain of knowledge, from opening times to what’s on later in the year, you’ll be able to give visitors the information they need to enjoy their day out.

What you'll be doing:As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With your team, you’ll be welcoming people and inspiring them to really get to know Blists Hill. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here. You'll encourage visitors to take a closer look at artworks or precious objects cared for by the Trust.

You might be supervising and supporting volunteers and organising rotas. You’re likely to be checking standards of presentation on site, or helping to write for our web pages.

Who we're looking forIt’s a significant role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, you’ll need to have:

Excellent people skills, to build strong working relationships internally and externally.

Strong organisational skills including setting priorities, and meeting deadlines.

Experience and/or understanding of visitor operations, ideally in heritage, culture, arts, natural environment, sport of visitor attraction sector

Be highly motivated with a willingness to learn and develop in this hands-on role

Ability to manage a varied workload, prioritise, and problem solve

Experience of working with staff and/or volunteers

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 31/10/26)

Apply Now

Refine Your Search

operations officer jobs in telford, shr

Visitor Experience Officer

First Team Operations & Player Support Officer

Assistant Accountant

Planning Support Officer

Human Resources and Payroll Apprentice

Housing Officer

Mechanical Technical Officer

Security Officer

Security Officer

Community Ranger (Mortimer)

Safeguarding Manager and Designated Safeguarding Officer

Security Officer

Finance Officer

Mobile Security Officer

Security Team Leader

Compliance Officer

Waste Services Officer

Benefits Team Manager

Transferee- Constable - Digital Media Investigator

Operational Support Manager

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