Quality service representative Work, Jobs in Telford, Shr (with Salaries)

Project Worker 3 (23369)
Barnardo's —Telford
- £32,786 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
8d
Criminal Secretary / Criminal Paralegal
Richard George & Jenkins Solicitors —Shrewsbury
- £24,420 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
Service Manager
Eden Futures —Telford
- £32,800 a year
- Annual leave
- Referral programme
8d
Ambulance Care Assistant
EMED Group —Shrewsbury
- £12.71 an hour
- Nights as needed
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Software development
- Agile
- Financial services
- Annual leave
1d
Customer Support Advisor - Maternity Cover
Lesters Packaging —Burntwood
- £27,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
Quick apply
Virtual Area Sales Manager - Distribution
Schneider Electric —Telford
- Full-time
- Remote
- Microsoft Outlook
- Sales
- English
- Annual leave
- Life insurance
Project Director - Rail
Amey Ltd —Telford
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Annual leave
Quick apply
Billable Works Manager
Amey Ltd —Telford
- Full-time
- Driving
- Organisational skills
- Construction experience
- Employee discount
Quick apply
9d
Sales & Marketing Administrator
Universal Trade Frames —Shrewsbury
- From £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
Customer Experience Centre Team Manager
Belron —Cardington
- Up to £40,000 a year
- Full-time
- Remote
- Customer service
- IT
- Leadership
1d
Senior Property Inspector
Wolverhampton Homes —Wolverhampton
- £44,043 - £47,634 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
- Annual leave
2d
Fitness Coach
JDGYMS —Telford
- Part-time
- Business
- Leadership
- Employee discount
Quick apply
9d
Call Handler
EMED Group —Shrewsbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
7d
Multi Skilled Technician
Dalkia Facilities —Stoke-on-Trent
- £45,000 a year
- Overtime
- Driving
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
7d
Outbound Sales Representative
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply
Country Manager
Detertech —Telford
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Contracts
Quick apply
Materials Management Operative
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
8d
Repairs Planning Supervisor
Wolverhampton Homes —Wolverhampton
- £35,504 - £37,747 a year
- Full-time
- Communication skills
12d
Mammographer
The Dudley Group NHS Foundation Trust —Dudley
- £39,959 - £48,117 a year
- Part-time
- Travel

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Project Worker 3 (23369)

Barnardo's -
Telford

Apply Now

Job details

Full-time | Fixed term contract
£32,786 a year
8 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Full job description

Are you passionate about supporting children and young people to achieve positive outcomes?

Do you want to be part of Shropshire Telford & Wrekin Keyworker support service for children and young people in Shropshire Telford and Wrekin?

Can you support and achieve positive change for children, and young people with a learning disability autism or both, helping them to navigate services and support?

Then this could be the opportunity for you.

This is a 1-year maternity cover post.

Service Overview

The Keyworker function in Shropshire Telford and Wrekin has been developed as part of the National Health Service long term plan for all children and young people (CYP) with a learning disability, autism or both to have a designated Keyworker by 2024.

This recruitment is for one fixed term Keyworker to cover 12 months maternity leave. Please note, job share will be considered.

Initial Location of Post

The post covers Shropshire Telford & Wrekin so you will be required to work across all three areas. There is an office base in Telford that is used for an office day once a week.

Keyworker Function/Model

Keyworkers work across the Shropshire Telford and Wrekin system with and for Children and Young People and families, capitalising on cross-system knowledge and experience to help them effectively navigate services. They will support lead professionals, ensuring that they have the knowledge of education, care and health services and processes, and are mandated to work across sectors to facilitate timely and properly integrated assessment, care and support. Staff across the team will be recruited from a range of professional backgrounds within education, social care, health and the third sector to establish a multi-disciplinary team.

The function is a system enhancer and requires development of a strong understanding of the Shropshire Telford and Wrekin system; to be confident in challenging the system when necessary; and forming strong relationships with Children, Young People and families.

There will also be a strong focus on practice development, and a commitment to sharing functions and principles back into all system partners.

The Keyworker will co-ordinate, enable/organise direct support with personalisation and Children and Young people and family-centred planning; provide effective communication, challenge, problem-solve and influence; achieve change and unblock the system.

The Keyworker will work with the Children and young People's expressed views and feelings and work flexibly and responsively to help Children and Young People and families understand and navigate the system.

The Keyworker will ensure co-production is maintained throughout Children and Young People and family journeys, including close working relationships with parent carer representatives who are supporting with the implementation, appraisal and monitoring of the Keyworking function.

The Keyworking function will work closely with the Parent Carer and Young people Forums and parent carer representatives, who have worked as family voice consultants to co-design and co-produce the vision, implementation plans, key opportunities and processes for continuation of co-production during mobilisation and roll-out. The key principles are:

Improving the experience of Children and Young People.
Improving the experiences of parents/carers and families.
Improving access.
Improving quality of care.

Keyworker Role

Keyworkers will be embedded within local authorities /Health teams across the system but will come together as a team regularly to ensure a team identity is developed and maintained.

Keyworkers will require a holistic understanding of the education, health and social care systems, and the expertise and authority to navigate the system and be the single point of contact for CYP and their families.

Keyworkers will require experience, passion and vision to be effective in this pivotal role. We will recruit professionals from across a range of backgrounds within health, education, social care and the third sector, with a focus on skillsets and values as opposed to specific experiences or qualifications.

Keyworker Values

Empathy/Understanding: believes in an approach that requires an understanding of needs from the perspective of the child, young person and family.
Respect: respects the opinions and beliefs of the child, young person and family and works to ensure they are represented, with a commitment to the principles of child-centred, personalised care.
Positive and Solution-Focused: has a positive, solution-focused approach to ensuring the best outcomes for the child, young person and family.
Commitment: commitment to ensuring the rights of children and young people with a learning disability and/or autism are protected and enforced and that their views and preferences, and those of their families, are listened and responded to.
Tenacious: in the pursuit of appropriate support and outcomes.
Always Learning: commitment to personal learning and helping the system learn and improve.
Compassionate: to listen and respond to the needs of the child, young person and family with understanding and compassion.
Collaborative: committed to joined-up, collaborative working.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service describe

Job share will be considered, starting salary will be negotiated dependant on experience

Flexibility

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number:
23369
Job Title:
Project Worker 3
Location:
Telford
Locality:
Shropshire Telford
Contract type:
Fixed term
End date:
31 March 2027
Hours:
37
Salary:
£32,786.00 (FTE)
Closing Date:
27 July 2026
Interview Date:
31 July 2026

Benefits

Discounts at 100's of retailers

Employee suggestion scheme

Company pension

Employee Assistance Programme

Apply Now

Refine Your Search

quality service representative jobs in telford, shr

Project Worker 3 (23369)

Criminal Secretary / Criminal Paralegal

Service Manager

Ambulance Care Assistant

Delivery Lead

Customer Support Advisor - Maternity Cover

Virtual Area Sales Manager - Distribution

Project Director - Rail

Billable Works Manager

Sales & Marketing Administrator

Customer Experience Centre Team Manager

Senior Property Inspector

Fitness Coach

Call Handler

Multi Skilled Technician

Outbound Sales Representative

Country Manager

Materials Management Operative

Repairs Planning Supervisor

Mammographer

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