Senior operations analyst Work, Jobs in Telford, Shr (with Salaries)

Senior Business Insight Analyst
Housing Plus Group —Telford
- £55,890 a year
- Full-time
- Organisational skills
- IT
- Negotiation
7d
Senior Business Insight Analyst
The Wrekin Housing Group Limited —Telford
- £55,890 a year
- Organisational skills
- IT
- Negotiation
7d
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
10d
User Researcher
Capgemini —Telford
- Hybrid work
- AWS
- No degree
- Travel
User Researcher
Capgemini Sogeti —Telford
- Hybrid work
- AWS
- No degree
- Travel
11d
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
SMR Performance Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
7d
Performance Analyst (Women's & Girls)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- English
- Microsoft Office
- Presentation skills
Investment Risk Analyst
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Account Manager
Vadella —Halesowen
- £38,251 - £43,534 a year
- Hybrid work
- Management
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
3d
Commercial Account Manager
Vadella —Halesowen
- £38,251 - £43,534 a year
- Hybrid work
- Management
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
3d
Senior Structural Engineer
Amey Ltd —Stafford
- Part-time
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Flexible schedule
Quick apply

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Senior Business Insight Analyst

Housing Plus Group -
Telford

Apply Now

Job details

Permanent | Full-time
£55,890 a year
7 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Power BI
Business intelligence
Microsoft SQL Server
Data management
Organisational skills
IT
Negotiation

Full job description

Job Introduction

Job Title: Senior Business Insight Analyst

Salary: £55,890 per annum

Location: Stafford/Telford - Hybrid

Hours: 36 hours per week

Contract Type: Permanent

About the role:

We're looking for a talented and experienced Senior Business Insight Analyst to join our growing team.

This is an exciting opportunity for a data professional who is passionate about transforming data into meaningful insight and driving business performance. You'll lead a specialist team, helping to shape our approach to data, business intelligence, and performance reporting while supporting colleagues across the organisation to make informed, evidence-based decisions.

If you're someone who enjoys leading teams, influencing change, and using data to improve services and customer outcomes, we'd love to hear from you.

Day in the life of a Senior Business Insight Analyst

As a Senior Business Insight Analyst, you'll lead a team specialising in one of the following areas:

Homes – Property, Investment and Repairs
Care and Central Services
Customer – Understanding our customers and the services they use

You'll play a key role in delivering our refreshed Data and Business Intelligence strategy, leading the development of reporting solutions, driving increased automation, and creating opportunities for self-service reporting across the organisation.

Working closely with stakeholders, you'll ensure that data is used effectively to improve decision-making, support operational performance, and deliver excellent customer outcomes. You'll also lead on strengthening data governance practices, ensuring robust controls, standards, and processes are in place.

Collaboration is central to this role. You'll build strong relationships with colleagues across the business to ensure the successful operation and continuous improvement of our Performance Reporting Framework.

What we are looking for

At least five years' experience in a data, business intelligence, or analytics role.
Advanced SQL Server skills and strong experience with tools such as Power BI.
Proven experience managing complex and varied workloads with excellent organisational and planning skills.
Strong technical expertise with the ability to coach, mentor, and support others.
Extensive experience designing and delivering data visualisations, dashboards, and reporting solutions.
Demonstrable success in delivering data and insight through a variety of tools and formats.
Strong understanding of data governance and regulatory requirements relating to data management.
Significant experience in Extract, Transform and Load (ETL) processes.
Experience leading the design and delivery of Performance Reporting Frameworks, including KPI development and performance measurement.
Excellent analytical and problem-solving skills, with the ability to identify practical solutions and drive improvements.
Ability to communicate complex technical information clearly and effectively to both technical and non-technical audiences.
Strong stakeholder management, influencing, and negotiation skills.
Outstanding attention to detail while maintaining a strategic perspective.
Understanding of the challenges, regulations, and legal frameworks affecting the housing sector.

Please see the job description for the full list of essential and desirable criteria.

What we can offer you

We can offer 31 days holiday, bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply

If you need any supporting submitting your application, please email [email protected]

Closing date: 27th July

Interview date: 30th and 31st July

Interviews may take place throughout the advert

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Senior Business Insight Analyst

Salary £55890
Frequency Annual
Job Reference hpg/TP/751/717
Contract Type Full Time / Permanent
Closing Date 27 July, 2026
Job Category HPG - Central Services
Business Unit Integration and Change
Location Telford, United Kingdom
Posted on 13 July, 2026

Apply Now

Refine Your Search

senior operations analyst jobs in telford, shr

Senior Business Insight Analyst

Senior Business Insight Analyst

Customer Success Manager

User Researcher

User Researcher

Head of Security Operations

SMR Performance Analyst

Performance Analyst (Women's & Girls)

Investment Risk Analyst

Housing Account Manager

Commercial Account Manager

Senior Structural Engineer

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