team leader Work, Jobs in telford, shr (with Salaries)

Customer Service Lead
British Ironwork Centre —Telford
- £32,000 - £36,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply
Operations Team Leader
WM Trains —Shrewsbury
- £44,944 a year
- Full-time
- Computer literacy
- Employee assistance programme
1d
Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Team Leader Local Sort. Telford
UPS —Telford
- £30,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Employee discount
8d
Lead Generation Co-ordinator
Carrier —Telford
- £19,800 - £37,200 a year
- Full-time
1d
Security Site Lead/ Team Leader
Mitie —Telford
- £14.14 an hour
- Full-time
PMO Lead
Capgemini —Telford
- Hybrid work
- AWS
- Leadership
12d
Family Connect Safeguarding Team Manager
Telford and Wrekin Council —Telford
- £53,460 - £56,724 a year
- Full-time
- English
- Free parking
- Employee assistance programme
Operations Team Leader
Smiths News —Stoke-on-Trent
- £31,262.40 - £32,825.52 a year
- Full-time
- Management
- IT
- Communication skills
- Free parking
- Referral programme
Continuous Improvement Lead
Kraft Heinz Company —Telford
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
7d
Warehouse Team Leader x4 (Mon - Fri : 6-2 / 2-10 & Weekends)
RKW —Stone
- £14.40 an hour
- Overtime
- Free parking
- Annual leave
Customer Service Team Leader
Culligan UK limited —Wolverhampton
- £32,500 a year
- Full-time
- Customer service
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Senior Care Assistant (Team Leader)
EQ Care —Telford
- £30,088 - £33,519 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Team Leader
KFC Shrewsbury - Arlington Way 3017 —Shrewsbury
- £33,300 a year
- Full-time
- Restaurant
- Employee discount
1d
Team Leader
Card Factory —Merry Hill
- £13 an hour
- Leadership
Administration Team Leader
Nuffield Health —Wolverhampton
- Full-time
- Management
- Administrative experience
- Employee discount
- Gym membership
Pensions Team Leader
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Team Leader – Home Visiting Services
Partnering Health Ltd —Stoke-on-Trent
- £15.36 - £16.90 an hour
- Full-time
- Management
- In-person
Quick apply
2d
Children's Residential Team Leader
Maven Futures —Telford
- £14.50 an hour
- Full-time
- Childcare
- Working with children
- In-person
Quick apply
20h
Production Team leader
ADM —Stafford
- Weekend availability
- English
- Supervising experience

I want to receive the latest job alerts for team leader in telford, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Lead

British Ironwork Centre -
Telford

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Management
Customer service
Organisational skills
Customer support
Leadership
Communication skills

Full job description

About the Role

We are seeking an experienced and motivated Customer Service Lead to join our award-winning team at The Ironworks Telford site. This is a varied and fast-paced role, ideal for someone who is passionate about delivering exceptional customer service while leading and supporting the customer service function across the business.

The successful candidate will play a key role in driving customer satisfaction, supporting team performance, handling escalated issues, and ensuring smooth day-to-day customer operations.

Key Responsibilities

Lead by example in delivering a high standard of customer service via phone, email, and other communication channels
Support and guide the customer service team to ensure excellent customer experiences and efficient service delivery
Coordinate with internal departments to ensure smooth order processing and customer satisfaction
Handle complex customer queries, complaints, and escalations professionally, aiming for positive outcomes
Monitor and help improve customer service processes and standards
Support online reputation management, including encouraging and responding to customer feedback and reviews
Maintain accurate records of customer interactions and correspondence
Assist with training, onboarding, and mentoring team members where required
Stay up to date with company products, services, and updates
Provide support to other business areas when required

What You’ll Bring

Previous experience in a customer service leadership, supervisory, or senior customer support role
Excellent communication skills, both written and verbal
Strong organisational skills with the ability to multitask in a fast-paced environment
A proactive, positive, and solutions-focused approach
Confidence handling escalated customer situations and supporting team members
Strong attention to detail and the ability to prioritise workloads effectively
A genuine commitment to delivering outstanding customer service

What We Offer

Complimentary drinks
Free on-site parking
Store discount

Schedule

Monday – Friday: 9:00am – 17:30pm

Location

On-site (TF1 7GP)

Own transport is required due to location

Job Types: Full-time, Permanent

Pay: £32,000.00-£36,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in telford, shr

Customer Service Lead

Operations Team Leader

Customer Service Team Leader

Team Leader Local Sort. Telford

Lead Generation Co-ordinator

Security Site Lead/ Team Leader

PMO Lead

Family Connect Safeguarding Team Manager

Operations Team Leader

Continuous Improvement Lead

Warehouse Team Leader x4 (Mon - Fri : 6-2 / 2-10 & Weekends)

Customer Service Team Leader

Senior Care Assistant (Team Leader)

Team Leader

Team Leader

Administration Team Leader

Pensions Team Leader

Team Leader – Home Visiting Services

Children's Residential Team Leader

Production Team leader

I want to receive the latest job alerts for team leader in telford, shr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected