customer success manager Work, Jobs in telford (with Salaries)

Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Key Account Manager - Construction (Midlands/South)
DeterTech —Telford
- £45,000 - £50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Area Sales Representative
Travis Perkins —Telford
- Weekend availability
- Employee discount
2d
Store Manager
Aldi —Smethwick
- £52,910 - £69,000 a year
- Annual leave
Store Manager
River Island —Telford
- Full-time
- Leadership
- Employee discount
Quick apply
Graduate Management Trainee - Telford / Shrewsbury / Oswestry
Enterprise Mobility —Shrewsbury
- Full-time
- Sales
- Customer service
- Bachelor's degree
Store Manager
Bensons for Beds —Telford
- Weekend availability
- Customer service
- Team management
- Annual leave
- Employee discount
12d
Business Development Manager - Construction (South)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Business Development Manager - Construction (North East)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Partnership Manager
Converge Technology Solutions —Stafford
- Full-time
- IT
- Communication skills
14d
Client Account Manager - Ticketmaster Sport
Live Nation —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Sales Assistant
Topps Tiles —Telford
- £10.85 - £12.71 an hour
- Sales
Internal Account Manager
Enconvo UK —Telford
- Up to £28,000 a year
- Full-time
- Sales
- IT
- Employee discount
Customer Service Administrator
CML —Telford
- £26,324.76 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Account Manager UK & Ireland
Provisur Technologies —Telford
- Full-time
- Sales
- Marketing
- Bachelor's degree
Quick apply
Graduate Management Trainee - Stoke on Trent
Enterprise Mobility —Stoke-on-Trent
- Full-time
- Sales
- Customer service
- Bachelor's degree
Key Account Manager
Restore PLC —Coseley
- £50,000 - £60,000 a year
- 8 hour shift
- CRM software
- Microsoft Office
- Agile
Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stafford
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Telford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Telford
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply

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customer success manager jobs near telford

Customer Service Team Leader

Reconomy Connect -
Telford

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Store discount
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Customer service
Microsoft Office
Phone etiquette
Communication skills
Sustainable management

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

Are you looking for a role with variety where you can utilise your skills and experience?

Do you thrive on leading and motivating a team to deliver exceptional service?

If so, we have a vacancy for a Team leader within our Social Housing team.

Reporting to the Sales & Service Manager this position will ensure the relevant team members can deliver first class customer service. Additionally, you will act as an escalation point and maintain a strong customer relationship with these accounts so that customers are retained.

Key tasks and responsibilities:

To monitor and coordinate the work of Team members to ensure that they are operating effectively in line with the departmental Key Performance Indicators.
Motivating, training and coaching team members to ensure performing to best of their ability and continuing their development through constructive feedback.
Drive added value to the department by being commercially minded and maximising opportunities where identified.
To build and maintain strong relationships with the designated customers and internal contacts ensuring any queries or complaints are dealt with efficiently.
Actively promote and identify continuous improvement in customer service standards and processes including the use of technology to drive efficiencies.
When required to, receive customer enquiries for the Company’s products and services, raise quotations, place orders with supply chain and convert into bookings.
To record, update and maintain customer data and customer interaction on the Company’s bespoke system.

What we need from you

Successful track record of working in a customer service environment or equivalent role.
Excellent communication skills, phone manner and attention to detail.
Ability to deal with escalated and difficult situations with a solution focused approach.
Proactive with the ability to manage competing priorities whilst working under pressure to meet deadlines.
Passionate about delivering the right outcome for the business and customer, and the proven ability to inspire this in others.
Previous experience of working as a team leader in a customer service function (desirable).
Fully conversant with Microsoft Office.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Referral programme
Store discount

Work Location: In person

Apply Now

Refine Your Search

customer success manager jobs in telford

Customer Service Team Leader

Key Account Manager - Construction (Midlands/South)

Area Sales Representative

Store Manager

Store Manager

Graduate Management Trainee - Telford / Shrewsbury / Oswestry

Store Manager

Business Development Manager - Construction (South)

Business Development Manager - Construction (North East)

Partnership Manager

Client Account Manager - Ticketmaster Sport

Sales Assistant

Internal Account Manager

Customer Service Administrator

Account Manager UK & Ireland

Graduate Management Trainee - Stoke on Trent

Key Account Manager

Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - Telford- Circa 41k Package - 53k OTE Uncapped

Customer Service Advisor

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