Job Req Number: 120423
Time Type: Full Time
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Role: Warehouse Supervisor – PM Shift
Location: Stoke on Trent
Shifts: 14:00 – 22:00 (37.5 hours per week)
The successful candidate will play a key role in managing the daily operations of the warehouse. You will lead and develop a team of operators, ensuring contractual KPIs are achieved, stock is managed efficiently, and customer expectations are met. If you are a strong leader with a focus on safety and results in a fast-paced logistics environment we want to hear from you!
What will you be doing?
- Operational Management: Oversee day-to-day warehouse operations, ensuring efficiency, accuracy, and timely completion of tasks.
- KPI & Performance Delivery: Ensure contractual KPIs are achieved/exceeded, monitoring performance daily and addressing any shortfalls.
- Customer Focus: Act as the first line of support for customers and DSV, handling issues proactively and ensuring on-time, in-full deliveries.
- Team Leadership: Supervise, coach, train and develop warehouse staff; manage workloads and foster a positive, engaging and safe working culture.
- Health & Safety Compliance: Promote a strong safety culture; ensure compliance with H&S regulations, company policies, and best practices.
- Resource Planning: Support shift planning and allocation of resources to meet demand, including agency management where required.
- Quality Standards: Ensure processes and outputs meet customer and DSV quality standards; investigate and resolve operational issues.
- Reporting & Documentation: Maintain accurate records of performance, compliance, and customer reporting requirements.
- KPI Management & Invoicing: Manage location KPIs and support the accurate completion of customer invoicing processes.
- Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and reduce costs.
- Auditing & Stock Integrity: Support cycle counts, audits, and investigations to maintain stock accuracy.
About You
- Proven experience in warehouse supervision within logistics or supply chain.
- Strong people management and leadership skills.
- Excellent communication and problem-solving abilities.
- Organisational and time management skills with strong attention to detail.
- IT literate, with experience using warehouse management systems and Microsoft Office.
- Ability to work under pressure and deliver results against KPIs.
- Knowledge of H&S, compliance, and warehouse best practices.
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- In addition, we can offer access to a selection of employee benefits, such as:
o Enhanced Annual Leave Entitlement from your start, which increases with length of service.
o Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
o Salary Sacrifice Cycle Scheme
o WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
o LifeWorks app for access to cashback and discounts on high street and online brands.
o Life Insurance and which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
At DSV, we celebrate the diversity of our workforce and are committed to further enhancing it. We warmly welcome applications from individuals of all genders, ages, abilities, nationalities, religions, and sexual orientations.
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com
