It support Work, Jobs in Telford And Wrekin (with Salaries)

IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
IT Service Desk/Site Engineer
JN Bentley —Telford
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Infrastructure Support Officer
STAFFORD BOROUGH COUNCIL —Stafford
- £32,061 - £35,412 a year
- Full-time
- AWS
- No degree
- IT
- Free parking
- Annual leave
Quick apply
4d
IT Technician
Sumer —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
Quick apply
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- In-person
- Free parking
Quick apply
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
7d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
5d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
10d
IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
9d
IT Engineer
Crusade Computer Solutions Ltd —Walsall
- From £30,000 a year
- Full-time
- Azure
- English
- Windows
Quick apply
4d
Technical Support (Telecoms) - 2nd Line
Radius Limited —Crewe
- Full-time
- Computer networking
Quick apply
6d
IT Infrastructure Specialist
Saur Europe —Stoke-on-Trent
- Hybrid work
- Maintenance
- No degree
- Travel
Quick apply
10h
Service Delivery Technician
Midlands Partnership University NHS Foundation Trust —Stoke-on-Trent
- £25,760 - £27,476 a year
- Full-time
- In-person
3d
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Continuous improvement
Quick apply
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
7d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Continuous improvement
- Analytics
- Employee discount

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IT Technician

Epson -
Telford

Quick apply

Job details

Full-time
£27,495 a year

Qualifications

ISO 14001
Technical troubleshooting
Incident management
GCSE
ISO 9001
Windows
Continuous improvement
Technical support incident logging
Computer networking
Waste management
NVQ
IT incident logging
Site housekeeping
Incident log maintenance
Environmental management systems
Communication skills
Help desk

Full job description

Job title: I.T. Technician

Department: Information Technology

Reports to: I.T. Senior Engineer

Job location: Telford, Shropshire

Position summary

I.T. Technician works in all areas of I.T. to support business and staff.

Main job functions

To provide all aspects of I.T. Support to staff within the ETL Epson Telford Limited business
To Use, Maintain and support the ongoing development of the IT Heat Helpdesk
To provide operational I.T. Support within the I.T department.
To adhere to Epson's Environment and Quality policies, and ISO 14001 and 9001 management systems.
To Ensure responsible waste management through waste segregation.
To Stay informed about environmental impacts in your role, working to prevent, minimize, and report potential pollution incidents, contributing to our commitment to sustainability.

Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Duties/responsibilities

IT. Technician provides first line support to the ETL business

Logs all incidents and service requests on the “Heat” helpdesk

Works on IT Projects.

Escalates tasks to third line and to Amsterdam support team

Supports the IT Senior Engineer

Performs a number of general I.T. housekeeping tasks

Documentation

5S activities

All Epson I.T. Staff are expected to demonstrate a number of key competencies.

Customer focus – acts with the customer in mind

Integrity, honesty – treats people with dignity and respect.

Team working with a “Can Do” approach.

Continuous improvement.

Skills required

Broad range of Windows skills Windows 7 Windows 10

Some server skills

Some network skills

Troubleshooting skills

Good personal and communication skills.

Team working

Qualifications

Essential:

GCSE in Maths and English or equivalent
IT NVQ level 2 or equivalent

Experience required

Essential

1 Years’ experience in IT
General I.T. experience
Helpdesk use and call logging

Desirable:

Use of Heat helpdesk

Quick apply

Refine Your Search

it support jobs in telford and wrekin

IT Technician

2nd Line Support Technician

IT Service Desk/Site Engineer

Service Desk Analyst / IT Support Help Desk Technician

Infrastructure Support Officer

IT Technician

IT Technician

Desktop Support Engineer L1

IT Infrastructure Support Technician

IT Infrastructure Support Specialist

IT Service Desk Team Leader

IT Technician

IT Engineer

Technical Support (Telecoms) - 2nd Line

IT Infrastructure Specialist

Service Delivery Technician

IT Specialist

Service Desk Team Leader

Technical Support (Telecoms) - 1st Line

VodafoneThree - Incident Specialist

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