Volunteer assistant Work, Jobs in Telford And Wrekin (with Salaries)

Volunteer Cafe Assistant
Young Somerset —Wellington
- Hospitality
- Customer service
- Travel
Volunteer Retail Assistant
Compton Care —Shifnal
- Part-time
- Flexible schedule
3h
Shop Volunteer (General Assistant - Oakengates)
British Red Cross Volunteer —Oakengates
- No experience needed
Volunteer Ward Assistant
Compton Care Volunteers —Wolverhampton
- Part-time
- Hospice
10d
Shop Volunteer (General Assistant - Bridgnorth)
British Red Cross Volunteer —Bridgnorth
- No experience needed
Volunteer Retail Assistant - Fallings Park
Compton Care Volunteers —Wolverhampton
- Part-time
- Flexible schedule
Volunteer Retail Assistant - Merry Hill
Compton Care Volunteers —Wolverhampton
- Part-time
- Flexible schedule
Volunteer Retail Assistant - Wednesbury
Compton Care Volunteers —Wolverhampton
- Part-time
- Flexible schedule
Shop Volunteer (General Assistant - Church Stretton)
British Red Cross Volunteer —Church Stretton
- No experience needed
Kitchen Assistant
The Spice Route Social —Stoke-on-Trent
- From £12.71 an hour
- Part-time
- Culinary experience
- Cooking
- Organisational skills
- Employee discount
Quick apply
Volunteer Retail Assistant - St Georges
Compton Care Volunteers —Wolverhampton
- Part-time
- Flexible schedule
Volunteer Retail Assistant - Compton 'Shop at the Hall'
Compton Care Volunteers —Wolverhampton
- Part-time
- Flexible schedule
10d

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Volunteer Cafe Assistant

Young Somerset
Wellington

Apply Now

Job details

Volunteer

Qualifications

Hospitality
Customer service
Level 2 Food Hygiene Certificate
Youth work
Mentoring
Food Hygiene Certificate
Level 3 Food Hygiene Certificate
Cash handling

Full job description

Job Description

Service: Business and Innovation

Job Title: Volunteer Café Assistant

Reports To: Area Manager

Location: Bold & Brave Café – Wellington

Main Purpose of Post:

To support with the day to day running of Bold and Brave Café; a youth retail enterprise, by:

Overseeing all aspects of Café operation; providing customer service, product selection,

stock control, making drinks and preparing food.

Have the responsibility as a cash handler as part of opening and closing checks to cash up

the till at the end of each shift.

Ensure high standards are kept in terms of food hygiene, health and safety and overall café

cleanliness.

Establishing strong relationships with young people, education and employment providers

local businesses and other key stakeholders to support the day to day running of the café
and access opportunities for young people as producers or on work experience placement;

Supporting young people on work experience placements; providing mentoring, job

coaching and life skills training to support them to achieve positive outcomes.

Take a responsibility for the Health and Safety aspect of the running of the Café to ensure

the safety of customers, staff, and service users.

Main Responsibilities and Duties:

Hospitality Operation

Overseeing the day to day running of Bold and Brave Café, including opening and closing,

ensuring the premises and Café are clean.

Providing customer service food preparation, managing the till including making sales and

dealing any complaints at the Café and cash handling.

Keep all areas clean, tidy and in line with food hygiene standards.

Work alongside young people, offering guidance and encouragement

Support café events or pop ups when required

Relationships

Building collaborative relationships with a wide range of local stakeholders, the local

community, young somerset staff and the young people working with the Bold and Brave
enterprises.

Other

Undertaken essential training for the role.

Attend regular training and development opportunities.

Contribute to best practice within the service.

Reporting of safeguarding concerns, following organisational processes.

Facts and Figures:

Young Somerset (YS) was established in 1997 (as Somerset Rural Youth Project) with a mission to
work with young people, encouraging them to take responsibility, supporting them to overcome
disadvantage, and to become actively involved in shaping the communities in which they live.

Our vision is a Somerset where young people feel a sense of belonging, a desire to contribute to
their communities and have a future that is not limited by poor access to opportunities and services.
This is delivered through three strands of work: Targeted Youth Work, Alternative Education
Provision and Enterprise; and Mental Health Support.

During the past year, Young Somerset’s LICBT services (Community Wellbeing and Educational
Mental Health Support) received more than 1800 requests for support, predominantly from young
people aged 11-17. Our Jigsaw Project, which supports young people who have had a recent
hospital admission for their mental health difficulties or low emotional wellbeing, delivers in the
region of 600 contacts a year and is aimed at reducing readmission to hospital using a youth-work
strengths-focused approach. Our Targeted Youth Service provides targeted youth work activities
and interventions to approximately 500 young people a year, a percentage of which are referrals
from Special Schools, Pupil Referral Units, the Police or social services.

Young Somerset deals with in excess of 200 safeguarding concerns a year, which is growing as the
organisation expands and diversifies.

Young Somerset employs 100+ members of staff and several volunteers; over half of which work in
direct support of high need young people and/or those with mild to moderate mental health needs.

The postholder will be expected to operate largely under own initiative, but supported by colleagues
in the Business and Innovation Service, who provide central support services to the wider
organisation and are based at both Bold and Brave and the café on a rota basis. It is expected that
the Café will be used by a wide range of partner organisation and other staff in Young Somerset to
run activities for young people.

The postholder will be based at the Café in Taunton Library by may also be required to work from
Bold and Brave. They may also be required to travel to other Young Somerset premises to attend
meetings or training approximately 5-10 times a year. They may also be required to provide support
at other Young Somerset enterprise venues, and to support other organisational events as
appropriate.

Additional Information

The postholder must be able to demonstrate commitment and enthusiasm towards Young
Somerset’s four core values: Putting Young People First, Inspiring, Collaborating, Going Further.

An Enhanced DBS clearance is required as post holder will be working in close proximity to children.
This post is exempt from the Rehabilitation of Offenders Acts.

The post holder will be asked to work between the café’s opening hours of Tuesday to Thursday 9:30
to 3:30pm

Qualifications

Essential

5 grade C GCSEs or above (or equivalent), including English and Maths

Desirable

Level 3 Retail

Level 3 Food Hygiene

Level 2 Health and Safety

Level 2 First Aid

Relevant subject specific qualifications such as customer service or hospitality certificates.

Experience

Essential

Working in the hospitality sector

Work both as part of a team and self-directed

Supporting and / or mentoring young people

Use of business ICT and systems

Desirable

Working with young people with mild to moderate mental health issues, social anxiety or

isolation

Hospitality supervision or management, including stock control, customer service, product

display and promotions.

Engaging with a wide range of agencies and stakeholders

Marketing products or events

Required Competencies

Please read this section alongside the Young Somerset Competency Framework. This role requires
the competencies at the following levels:

1. Leading and Deciding
1.1 Deciding and initiating action Essential
1.2 Leading and supervising staff Essential

2. Supporting and Co-operating
2.1 Working with people Essential
2.2 Adhering to principles and values Essential

3. Interacting and Presenting
3.1 Relating and networking Essential
3.2 Persuading and influencing Desirable
3.3 Presenting and communicating Desirable

4. Analysing and Interpreting
4.1 Writing and reporting Desirable
4.2 Applying expertise and technology Desirable
4.3 Analysing Components Desirable

5. Creating and Conceptualising
5.1 Learning and researching Essential
5.2 Creating and innovating Desirable
5.3 Formulating strategies and concepts Less relevant

6. Organising and Executing
6.1 Planning and organising Essential
6.2 Developing results and meeting customer Essential
expectations
6.3 Following instructions and procedures Essential

7. Adapting and Coping
7.1 Adapting and responding to change Essential
7.2 Coping with pressures and setbacks Essential

8. Enterprising and Performing
8.1 Achieving personal work goals and objectives Essential
8.2 Entrepreneurial and commercial thinking Desirable

Apply Now

Refine Your Search

volunteer assistant jobs in telford and wrekin

Volunteer Cafe Assistant

Volunteer Retail Assistant

Shop Volunteer (General Assistant - Oakengates)

Volunteer Ward Assistant

Shop Volunteer (General Assistant - Bridgnorth)

Volunteer Retail Assistant - Fallings Park

Volunteer Retail Assistant - Merry Hill

Volunteer Retail Assistant - Wednesbury

Shop Volunteer (General Assistant - Church Stretton)

Kitchen Assistant

Volunteer Retail Assistant - St Georges

Volunteer Retail Assistant - Compton 'Shop at the Hall'

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