Customer service manager Work, Jobs in Tempsford, Bdf (with Salaries)

Office Manager - Monday to Friday 40 hours per week
Pure Service Cambridge Ltd —Cambridge
- £35,000 - £40,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8h
Office Manager
Cass Allen —Bedford
- £27,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
2d
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
Junior Operations Manager
Cake Box Milton Keynes —Luton
- From £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
- Store discount
- Annual leave
Quick apply
6d
Head Of Customer Experience
Lookers —Bedford
- Full-time
- Sales
- Driving
- Travel
- Annual leave
Quick apply
4d
Customer Behaviour Change Lead
Anglian Water Services Ltd —Huntingdon
- £42,000 - £47,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
8d
Customer Service Team Leader
Flutter Entertainment —Biggleswade
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Milton Keynes
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Assistant Manager
Screwfix —Bedford
- Up to £30,600 a year
- Part-time
- Annual leave
- Employee discount
Customer Relationship Manager
Barchester Healthcare —Cambridge
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
3d
Shift Lead - Fashion Home and Beauty - Biggleswade
Marks & Spencer —Biggleswade
- £14.74 an hour
- Weekend availability
- Employee discount
L'Oréal Luxe Multi-Brand Assistant Manager, Boots Milton Keynes (37.5 Hours)
l'Oréal —Milton Keynes
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
L'Oréal Luxe Multi-Brand Store Manager, John Lewis Cambridge (37.5 Hours)
l'Oréal —Cambridge
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
New Store** Store Manager - Biggleswade
Skechers USA Ltd —Biggleswade
- Sales
- Leadership
- Communication skills
Quick apply
3d
Admin Team Lead (Maternity Cover – Temporary Position)
Mentor Distribution —Stondon
- £28,000 - £32,000 a year
- Supervising experience
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Customer Data Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- CRM software
- Microsoft Excel
- Management
- Annual leave
4d
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
9d
Insight Application Manager
Cambridge University Press & Assessment —Cambridge
- £38,300 - £53,600 a year
- Hybrid work
- English
- Teaching
- Annual leave
4d
Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Sales Manager
Inspired Villages —Bedford
- From £40,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme

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Office Manager - Monday to Friday 40 hours per week

Pure Service Cambridge Ltd -
Cambridge

Quick apply

Job details

Full-time
£35,000 - £40,500 a year
8 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Construction
Leadership
Time management

Full job description

About Pure Service Cambridge Ltd

Pure Service Cambridge Ltd is a growing multi-disciplinary property services provider delivering maintenance, compliance, installation and facilities management solutions across residential, commercial sectors.

As a true one-stop shop, our specialist divisions include:

Heating & Plumbing
Renewables
Solar PV & Battery Storage
Electrical Services
Fire & Security Systems
Facilities Management
Compliance & Property Maintenance

Our mission is to provide clients with a single trusted partner for all their property service needs, delivering exceptional workmanship, compliance, customer service and value.

The Role

We are seeking an experienced, organised and proactive Office Manager to oversee the day-to-day running of our office operations and lead the administrative support function of the business.

This is a key leadership position within Pure Service Cambridge Ltd, responsible for ensuring the office operates efficiently, maintaining high levels of customer service and supporting the successful delivery of services across all business divisions.

The Office Manager will have direct line management responsibility for the Service Coordinators and will work closely with the Directors to ensure the business remains organised, responsive and customer focused.

This role is ideal for someone confident in leading people, improving processes and taking ownership of a busy operational office environment within a fast-paced service business.

Key Responsibilities

Office Management

Take overall responsibility for the day-to-day running and organisation of the office.
Ensure efficient administrative processes, communication flows and office systems.
Maintain a well-organised, professional and efficient working environment.
Support Directors with administrative tasks, reporting and business coordination.
Continuously review and improve office systems and processes.

Team Leadership & Management

Provide direct line management to Service Coordinators.
Manage workloads to ensure jobs, enquiries and administration are handled efficiently.
Monitor performance, productivity and service standards.
Conduct team meetings, one-to-ones and ongoing support.
Support recruitment, onboarding and development of office staff, including disciplinary, grievances and mediation inline with company policy
Promote a positive, accountable and customer-focused team culture.

Customer Service & Operational Support

Ensure high levels of customer service across all client interactions.
Support the Service Coordination team during busy periods by handling incoming calls and enquiries.
Act as an escalation point for customer issues and complaints.
Ensure enquiries are handled promptly and directed to the correct teams.

Administration & Compliance

Maintain accurate company records, documentation and filing systems.
Support compliance administration including training records, certifications and accreditations.
Assist with audit preparation and business reporting requirements.
Ensure all documentation is accurate, up to date and compliant with company procedures.
Support fleet perations, including service and maintenance.

Finance & Supplier Support

Assist with purchase orders and supplier invoice processing.
Support account queries and supplier communication.
Maintain accurate financial and operational records.
Assist with procurement administration where required.

Essential Requirements

Previous experience as an Office Manager or Senior Administrator in a busy environment.
Experience managing or supervising administrative or coordination teams.
Strong organisational and time management skills.
Excellent communication and leadership ability.
Strong customer service background.
High attention to detail and accuracy.
Confident using Microsoft Office (Word, Excel, Outlook, Teams).
Ability to manage competing priorities in a fast-paced environment.

Desirable Requirements

Experience within Facilities Management, Property Services, Construction, Engineering or Maintenance sectors.
Experience supporting operational or field-based teams.
Knowledge of compliance administration and business systems.
Experience working within a growing SME environment.
Maintain service levels during peak workloads and staff absence.

Reporting Structure

Reports To:

Directors

Direct Reports:

Service Coordinators
Office Administration Support (where applicable)

Key Internal Relationships:

Directors
Finance Team
Compliance Team
Lead Engineers
Field-Based Engineers
External Suppliers and Clients

What We Offer

Competitive salary depending on experience
Company pension scheme
23 days annual leave plus bank holidays
Long service recognition scheme
Employee discounts on services
Training and development opportunities
Career progression within a growing business
Supportive and collaborative working environment

Why Join Pure Service?

At Pure Service, we value professionalism, teamwork and accountability. We are building a modern, multi-service business where every team member plays a key role in delivering excellent service to our clients.

If you are an organised, confident and proactive individual who enjoys leading people and improving processes, we would love to hear from you.

Apply today and become part of the Pure Service

Pay: £35,000.00-£40,500.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in tempsford, bdf

Office Manager - Monday to Friday 40 hours per week

Office Manager

Customer Service Manager

Junior Operations Manager

Head Of Customer Experience

Customer Behaviour Change Lead

Customer Service Team Leader

Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped

Assistant Manager

Customer Relationship Manager

Shift Lead - Fashion Home and Beauty - Biggleswade

L'Oréal Luxe Multi-Brand Assistant Manager, Boots Milton Keynes (37.5 Hours)

L'Oréal Luxe Multi-Brand Store Manager, John Lewis Cambridge (37.5 Hours)

New Store** Store Manager - Biggleswade

Admin Team Lead (Maternity Cover – Temporary Position)

Customer Data Manager

Customer Success Manager - Microsoft

Insight Application Manager

Customer Experience Manager (EMEA)

Sales Manager

I want to receive the latest job alerts for customer service manager in tempsford, bdf

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