Operations Manager
Imperial Hotel —Tenby
- £38,000 - £42,000 a year
- Full-time
- Hotel
- Organisational skills
- IT
- Employee assistance programme
Quick apply
Entertainment & Owner Events Team Manager
Haven —Tenby
- Weekend availability
- Leadership
- Communication skills
- Employee discount
Quick apply
Bar Manager
Haven —Tenby
- Weekend availability
- Hospitality
- Bar
- Organisational skills
- Employee discount
Quick apply
Assistant Restaurant Manager
The Beach House Oxwich —Swansea
- Up to £43,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
Bar Staff/Bar Manager
The Bush Inn —Tenby: South ED
- £12.21 - £14.00 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
2d
Cleaning Operations Coordinator
Haven —Tenby
- £13.71 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Burger Venue Manager
Haven —Tenby
- Weekend availability
- Restaurant management
- Quick service & fast food restaurant
- Organisational skills
- Employee discount
Quick apply
10d
Guest Service Assistant Front Office
Imperial Hotel —Tenby
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Front desk
- Employee assistance programme
Quick apply
General Manager
Marston's Pubs —Pembroke Dock
- Up to £46,000 a year
- Sales
- Employee discount
Quick apply
Accommodation Supervisor
Dylan Coastal Resort —Laugharne
- £13.50 an hour
- Part-time
- Computer literacy
- Resort
- Employee discount
Quick apply
1h
Guest Service Assistant - Nights
Imperial Hotel —Tenby
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
- Flexible schedule
Quick apply
11d
General Manager
Harvester - St Catherines —Carmarthen
- Up to £45,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Guest Service Assistant Food & Beverage
Imperial Hotel —Tenby
- £11.50 - £12.71 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Employee assistance programme
Quick apply
13d
Cook
Welsh Water —Haverfordwest
- £26,200 a year
- 8 hour shift
- Customer service
- Café
- Kitchen experience
- Employee discount
- Flexible schedule
6d
Senior Hotel Receptionist/Administrator - Guest Operations Lead
Olive Tapas and Wine Bar —Swansea
- From £24,784 a year
- Part-time
- Hospitality
- English
- Microsoft Office
- Free parking
Quick apply
Restaurant Manger (with Duty Manager Role)
Abergwaun Bistro and Rooms —Fishguard
- Up to £33,000 a year
- Nights as needed
- Hospitality
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
7d
Bar staff / 5748 - The William Owen, Haverfordwest
J D Wetherspoon plc —Haverfordwest
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Floor staff / 5748 - The William Owen, Haverfordwest
J D Wetherspoon plc —Haverfordwest
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Marina Fish and Chips - Head Fryer
The Celtic Collection —Pembrokeshire
- £14.85 an hour
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee discount
Delivery Associate / 1721 - Yr Hen Dderwen, Carmarthen
J D Wetherspoon plc —Carmarthen
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d

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Operations Manager

Imperial Hotel -
Tenby

Quick apply

Job details

Full-time
£38,000 - £42,000 a year

Benefits

Discounted or free food
Employee assistance programme

Qualifications

Organisational skills
IT
Communication skills
Hotel experience

Full job description

Operations Manager

Imperial Hotel, Tenby

Nestled in the historic heart of Pembrokeshire, set against the stunning back drop of South Beach.

The Role of Operations Manager

The Operations Manager will be responsible for supporting the General Manager in the successful running of the business with a focus on the day to day operation of the hotel. The Operations Manager will lead the team to ensure that all standards are maintained, colleagues are trained and work safely and effectively at all times, whilst delivering exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving skills and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who can lead a team to strive for excellence.

The Operations Manager will be an experienced Head of Department or Senior Supervisor looking for the next step in their career, with the support of a supportive General Manager and personal drive and passion to develop, we will help you grow and develop.

The role of Operations Manager will report to the General Manager and is ideal for someone who has strong demonstratable experience in hotel operations. It is a perfect opportunity for someone who would like to take the next step in their career.

Job Overview:

The Operations Manager is responsible for supporting the General Manager in overseeing the daily operations of the hotel, ensuring a smooth guest experience, and maintaining the hotel’s high standards of service. This role includes assisting with colleague management, guest relations, and operational efficiency while promoting a positive and welcoming atmosphere. The Operations Manager will step in for the Hotel Manager when needed and help with the implementation of hotel policies, procedures, and business goals.

Experience & Qualifications

Excellent communication skills and professional manner.
Strong organisational skills, strong numeric skills, and a good understanding of figures.
Excellent attention to detail.
Self-motivated and proactive approach.
Professional manner and appearance.
Strong demonstratable experience in a management position in a hotel, having been accountable for relevant aspects of the business.

Benefits

£30 BB per night colleague rate
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts
Employee Assistance Programme and same day on-line GP appointments
Quarterly Shining Star recognition
Annual colleague celebrations