Performance engineer Work, Jobs in Tendring, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
1d
Graduate Wind Tunnel Operations Engineer
Aston Martin F1 —Silverstone
- Full-time
- Engineering
- No degree
- Communication skills
Quick apply
10d
Undergraduate Project Manager (12 month student placement)
Niftylift Ltd —Milton Keynes
- £500 a year
- Full-time
- Engineering
- Microsoft Office
- Project management
- Free parking
- Employee discount
Quick apply
Data Engineer - Remote
eSIM Go —Banbury
- £50,000 - £60,000 a year
- Remote
- SQL
- AWS
- Communication skills
- Annual leave
Quick apply
Performance Simulation Engineer (PU)
Red Bull Technology Group —Milton Keynes
- Full-time
- No degree
- Python
14d
Industrial Placement (2026-2027) - Motorsport Electrical Engineer
Fortescue —Kidlington
- Engineering
9d
Operations Engineer - Milton Keynes
Conrad Energy —Milton Keynes
- £46,500 a year
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
Site Reliability Engineer (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- Azure
- English
- AWS
Azure Cloud Engineer
Conrad Energy —Abingdon
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
Quick apply
Technical Engineer
Teletrac Navman —Milton Keynes
- Hybrid work
- Travel
- IT
- Annual leave
- Life insurance
9d
Unreal Engine Engineer (Mid–Senior)
Journi —Banbury
- Remote
- Azure
- AWS
Senior Data Engineer - Remote
eSIM Go —Banbury
- £70,000 - £80,000 a year
- Remote
- SQL
- AWS
- Python
- Annual leave
Quick apply
Manufacturing Process Engineer
Ionetic —Brackley
- From £500,000 a year
- Full-time
- Engineering
- Microsoft Office
- Assembly
Quick apply
Senior Performance Engineer - Jaguar TCS Racing
Fortescue —Kidlington
- Weekend availability
- Childcare
- Master's degree
- Analysis skills
- Employee assistance programme
HPC Engineer
Cadillac Formula 1® Team —Silverstone
- Scripting
- Linux
- Python
- Annual leave
Quick apply
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Principal/Associate Engineer - Operational Assets
Building Services General Jobs —Oxford
- Up to £70,000 a year
- Project management
- Contracts
- Leadership
- Annual leave
2d
RAMS Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Analysis skills
- Scripting
R&D Leica Engineer
Haas F1 Team —Banbury
- Weekend availability
- Microsoft Office
- Travel
- Computer skills
Quick apply
9d
Project / Operations Assistant (Mandarin Speaking – Essential)
Gadgets Lab Ltd —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
14d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
1 day ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

performance engineer jobs in tendring, oxf

Service Delivery Manager

Graduate Wind Tunnel Operations Engineer

Undergraduate Project Manager (12 month student placement)

Data Engineer - Remote

Performance Simulation Engineer (PU)

Industrial Placement (2026-2027) - Motorsport Electrical Engineer

Operations Engineer - Milton Keynes

Site Reliability Engineer (DataCosmos)

Azure Cloud Engineer

Technical Engineer

Unreal Engine Engineer (Mid–Senior)

Senior Data Engineer - Remote

Manufacturing Process Engineer

Senior Performance Engineer - Jaguar TCS Racing

HPC Engineer

Data Centre Technician , Data Center Operations

Principal/Associate Engineer - Operational Assets

RAMS Engineer

R&D Leica Engineer

Project / Operations Assistant (Mandarin Speaking – Essential)

I want to receive the latest job alerts for performance engineer in tendring, oxf

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