Senior system engineer Work, Jobs in Tendring, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
1d
CO₂ Senior Engineer - Southeast
DD Cooling Ltd —Bicester
- £60,500 a year
- Overtime
- Maintenance
- Driving
- In-person
- Profit sharing
- Annual leave
Quick apply
8d
Senior IT Service Desk Engineer
Webexpenses —Witney
- Full-time
- Travel
- Leadership
Quick apply
Senior Data Engineer - Remote
eSIM Go —Banbury
- £70,000 - £80,000 a year
- Remote
- SQL
- AWS
- Python
- Annual leave
Quick apply
Senior Network Engineer
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Annual leave
6d
Senior Mapping Localization Engineer
Voxelmaps —Oxford
- £85,000 - £105,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- C++
Quick apply
Senior Software Engineer
VoCoVo —Chipping Norton
- £70,000 - £78,000 a year
- Remote
- Azure
- SQL
- JavaScript
- Employee assistance programme
- Sick pay
Senior/Principal Fire Engineer IEng HRB
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
Unreal Engine Engineer (Mid–Senior)
Journi —Banbury
- Remote
- Azure
- AWS
Senior Azure DevOps Engineer
Unisys —Milton Keynes
- Full-time
- Remote
- Azure
- DevOps
- SQL
Senior Software Engineer
OXTS —Middleton Stoney
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply
Senior Mechanical Design Engineer - Electrical Systems
Alpine —Enstone
- Full-time
- CAD
- Engineering
Principal/Senior Mechanical Engineer
Ionetic —Brackley
- Full-time
- Computer literacy
- Engineering
- Bachelor's degree
Quick apply
DevOps Software Engineer (Senior - Principal)
Halliburton —Abingdon
- Full-time
- Azure
- Computer Science
- Engineering
Building Services Engineer – Oxford & Midlands
Acorn —Oxford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Electronics Engineer
OXTS —Middleton Stoney
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
Quick apply
Senior Mechanical Design Engineer
HydraB —Bicester
- Full-time
- Engineering
- Master's degree
- Assembly
- Employee assistance programme
Quick apply
Lead Electrical Engineer (Authorised Person)
VINCI Facilities UK —Bicester
- Full-time
- Maintenance
- In-person
- Leadership
Quick apply
Senior DevOps Engineer
Oxford Dynamics —Oxford
- Full-time
- Hybrid work
- DevOps
- AWS
- Scripting
- Flexible schedule
Quick apply
Senior Composites Design Engineer
Alpine —Enstone
- Full-time
- CAD
- Engineering
- IT

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senior system engineer jobs near tendring, oxf

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
1 day ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior system engineer jobs in tendring, oxf

Service Delivery Manager

CO₂ Senior Engineer - Southeast

Senior IT Service Desk Engineer

Senior Data Engineer - Remote

Senior Network Engineer

Senior Mapping Localization Engineer

Senior Software Engineer

Senior/Principal Fire Engineer IEng HRB

Unreal Engine Engineer (Mid–Senior)

Senior Azure DevOps Engineer

Senior Software Engineer

Senior Mechanical Design Engineer - Electrical Systems

Principal/Senior Mechanical Engineer

DevOps Software Engineer (Senior - Principal)

Building Services Engineer – Oxford & Midlands

Senior Electronics Engineer

Senior Mechanical Design Engineer

Lead Electrical Engineer (Authorised Person)

Senior DevOps Engineer

Senior Composites Design Engineer

I want to receive the latest job alerts for senior system engineer in tendring, oxf

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