Lead technician Work, Jobs in Tenterden, Ken (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
CAD Technician – Ashford
Tony Gee and Partners LLP —Ashford
- Annual leave
- Employee assistance programme
Assistant Manager/Lead Vehicle Damage Assessor
FMG Repair Services —Chatham
- £50,000 - £62,000 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Pharmacy Technician
Kent and Medway Mental Health NHS Trust —Canterbury
- £32,073 - £39,043 a year
- Full-time
- Communication skills
7d
Assistant IT Technician - Admin Role (Heathfield Community College)
East Sussex County Council —Heathfield
- Monday to Friday
- No experience needed
- School
- Annual leave
12d
Contract Team Leader
Tetra Tech —Maidstone
- Monday to Friday
- Hybrid work
- Driving
- Organisational skills
- Leadership
6d
Medicine Management Technician
Oxleas NHS Foundation Trust —Isle of Sheppey
- £34,073 - £41,043 a year
- Full-time
- Remote
- English
- Time management
Sprinkler Service Manager
Go Fix Mechanical & Drainage Services —Rochester
- £60,000 - £65,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
Quick apply
Vehicle Technician / Motorsport Technician
County Classics Racing Ltd —Tonbridge
- £40,000 - £50,000 a year
- Part-time
- Driving
- In-person
- Automotive diagnostics
- Free parking
Quick apply
11d
Service Advisor
Auto Assist Group —Strood South
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Profit sharing
Quick apply
7d
Maintenance Technician
Prinova Europe —Aylesford
- Full-time
- Maintenance
- Microsoft Office
Quick apply
Level 3 Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Customer service
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Workshop Controller
S & S Commercial Services Ltd —Sittingbourne
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Team management
- Organisational skills
- Free parking
Quick apply
Workflow PA Administrator
Quintin Medical Centre —Hailsham
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
8d
Clean Water Network Analyst
Veriflo Limited —West Malling
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Wholesale Service Desk Incident Coordinator/Scheduler
South East Water —Snodland
- £31,758 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
8d
Reliability Maintenance Engineering Area Manager, RME
Amazon UK Services Ltd. —Rochester
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Management
- Flexible schedule
Electrical Supervisor
Mitie —Royal Tunbridge Wells
- Full-time
- Maintenance
- Supervising experience
- Leadership
7d
Interim Marketing Manager (Maternity Cover)
Castelli Milano 1938 Ltd —Royal Tunbridge Wells
- £37,000 - £41,000 a year
- Temporary
- Hybrid work
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
6d

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lead technician jobs near tenterden, ken

Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

lead technician jobs in tenterden, ken

Customer Service Supervisor

Operations Manager

CAD Technician – Ashford

Assistant Manager/Lead Vehicle Damage Assessor

Pharmacy Technician

Assistant IT Technician - Admin Role (Heathfield Community College)

Contract Team Leader

Medicine Management Technician

Sprinkler Service Manager

Vehicle Technician / Motorsport Technician

Service Advisor

Maintenance Technician

Level 3 Helpdesk Technician

Workshop Controller

Workflow PA Administrator

Clean Water Network Analyst

Wholesale Service Desk Incident Coordinator/Scheduler

Reliability Maintenance Engineering Area Manager, RME

Electrical Supervisor

Interim Marketing Manager (Maternity Cover)

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