customer specialist Work, Jobs in tewin (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
16h
Tesco Colleague - Welwyn Garden City Express
Tesco UK —Welwyn Garden City
- £13.28 - £14.55 an hour
- Part-time
7d
Lead Employee Relations Specialist
M Group —Stevenage
- Annual leave
- Employee assistance programme
18h
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Breakdown Controller
M Group —Stevenage
- Computer literacy
- Annual leave
- Employee assistance programme
1d
People Business Partner
M Group —Stevenage
- Up to £53,000 a year
- Human resources
- Employee assistance programme
- Employee discount
2d
Sales Assistant
Topps Tiles —Welwyn Garden City
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
1d
Business Support Officer
Hertfordshire County Council —Stevenage
- £25,583 - £28,412 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
8d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
2d
Senior Business Support Officer
Hertfordshire County Council —Stevenage
- £27,694 - £31,022 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Retail Customer Service
Entain —Hoddesdon
- £13 an hour
- Overtime
- Cash handling
2d
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
Quick apply
10d
HR Officer - Healthcare
Nouvita —Hatfield
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Business Support Assistant
Stevenage Borough Council —Stevenage
- £25,583 - £26,403 a year
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
7d
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
10d
Employment Specialist
Sovereign & Bale —Welwyn Garden City
- £28,500 - £32,500 a year
- Full-time
- Microsoft Outlook
- Travel
- IT
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
9d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
16 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in tewin

Remote Support Desk Operative

Tesco Colleague - Welwyn Garden City Express

Lead Employee Relations Specialist

Customer Support Specialist

Breakdown Controller

People Business Partner

Sales Assistant

Customer Support Specialist (UK-Slick)

Business Support Officer

Trainee Customer Resolutions Advisor

Senior Business Support Officer

Retail Customer Service

Trainee Customer Service

HR Officer - Healthcare

Customer Operations Specialist

Business Support Assistant

Trainee Account Manager

Employment Specialist

Income Collection Officer

Customer Success Specialist

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