Polo Managing Agency (PMA) is seeking a talented Risk Manager to play a key role in shaping and embedding our risk management framework across the agency and the syndicates under our management. This is a high‑visibility role offering broad exposure across the business, significant interaction with senior leaders, and the opportunity to directly influence how risk supports strategic decision‑making.
If you are passionate about elevating risk management, thrive in a collaborative environment, and want to contribute to a forward‑thinking Lloyd’s market organisation, we would love to hear from you.
As Risk Manager, you will work closely with the Director of Risk & Governance to continually enhance PMA’s risk management framework, ensuring it reflects market best practice and adds real value to the business. You will partner with teams across the agency to support effective risk identification, assessment, mitigation, and reporting.
Enhance PMA’s Risk Management Framework, ensuring alignment with evolving regulatory expectations and industry best practice.
Develop and refine syndicate risk appetite frameworks, including risk tolerance metrics, thresholds, and reporting.
Maintain and improve risk and control registers, ensuring risks, controls, and mitigation strategies remain accurate and effective.
Facilitate risk and control assessments, ensuring key controls are identified, documented, and assessed for design and operational effectiveness.
Conduct bespoke risk analysis, including independent assessments and scenario analysis in line with the annual risk plan.
Provide second‑line oversight for PMA’s project portfolio, ensuring project risks are identified, challenged, and appropriately mitigated.
Support onboarding of new syndicates, including risk assessments and Lloyd’s Making It Happen requirements.
Manage the risk incident process, including impact assessment, recommended actions, and root cause analysis.
Contribute to stress and scenario testing, including operational risk inputs for syndicate Internal Models.
Maintain and enhance the emerging risks framework and register.
Support quarterly and annual ORSA processes, including production of regulatory risk reports (ORSA/OSCA).
Assist with validation of internal models for managed syndicates.
Deliver risk services to outsourced serviced syndicates.
Review and update risk management policies in line with governance requirements.
We are looking for someone who brings:
Degree‑level education and/or a relevant professional qualification (IRM, CII).
Insurance industry experience is highly advantageous.
Strong interpersonal skills with the ability to engage confidently at all levels, including senior leadership.
Excellent analytical, numerical, and written communication skills, with the ability to translate risk concepts into meaningful insights.
Ability to work both collaboratively and independently, managing multiple priorities and tight deadlines.
Strong proficiency in Microsoft Office; experience with risk management software is beneficial.
A mindset aligned with PoloWorks’ PRIDE values.
As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
