Dean Work, Jobs in Tewkesbury, Gls (with Salaries)

Trainee Tewkesbury Foodbank Adviser
North and West Gloucestershire Citizens Advice —Tewkesbury
- £21,262 - £22,572 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Free parking
- Sick pay
Quick apply
8d
Community Ranger: West Dean
Forestry England —Coleford
- £30,105 a year
- Part-time
- English
- Free parking
- Employee discount
14d
Support Worker - Forest of Dean
The Orchard Trust —Coleford
- £12.95 - £13.27 an hour
- Part-time
- No experience needed
- In-person
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
14d
Care Coordinator (Trainee)
Mega Nursing and Care —Gloucester
- £14.85 - £17.46 an hour
- Weekend availability
- Accounting
- In-person
- Care plans
- Paid training
- Referral programme
Quick apply
2d
Community Ranger: West Dean
Forestry Commission —Coleford
- £30,105 a year
- Part-time
- Social media management
- Customer service
- Microsoft Office
10d
General Builder / multi-skilled trades
Miles Construct Ltd —Ross-on-Wye
- £32,000 - £48,000 a year
- Full-time
- Carpentry
- Travel
- Power tools
Quick apply
7d
People & Wellbeing Manager
The Music Works —Gloucester
- £32,000 - £40,000 a year
- Temporary
- Management
- Supervising experience
- Human resources
Quick apply
11d
Youth Projects Manager
Forest Voluntary Action Forum (FVAF) —Cinderford
- £30,000 - £37,000 a year
- Full-time
- Supervising experience
- Project management
- Presentation skills
Quick apply
Care Navigator
Mitcheldean Surgery —Mitcheldean
- £13.00 - £13.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Recreation Craftsperson - Forest of Dean
Forestry Commission —Forest of Dean
- £26,959 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
4d
Marketing Executive (Content & Growth)
Pooki Presses Ltd —Cinderford
- £24,420 - £32,000 a year
- Full-time
- Hybrid work
- Social media management
- Project management
- Marketing
- Free parking
- Flexitime
Quick apply
Fostering Support Worker - Gloucester
Five Rivers Child Care Ltd —Gloucester
- £25,202 - £29,970 a year
- Full-time
- Care experience
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Digital & Community Projects Manager
Forest Voluntary Action Forum (FVAF) —Cinderford
- £30,000 - £36,000 a year
- Weekend availability
- Supervising experience
- Project management
- Presentation skills
Quick apply
Recreation Craftsperson - Forest of Dean
Forestry England —Forest of Dean
- £26,959 a year
- Part-time
- English
- Free parking
- Employee discount
5d
Finance Manager
GDoc Ltd —Gloucester
- £50,000 a year
- Part-time
- Analysis skills
- Supervising experience
- Accounting
Quick apply
Support Worker
Priory Group —Gloucester
- Care plans
- Referral programme
EFL Teacher and Activity Leader
UKLC —Cheltenham
- From £582.76 a week
- Temporary
- No experience needed
- English
- Microsoft Office
- Annual leave
Quick apply
2d
Area Ecologist
Forestry England —Coleford
- £30,105 a year
- Part-time
- English
- Free parking
- Employee discount
Community Nurse (Forest of Dean)
Gloucestershire Health and Care NHS Foundation Trust —Cinderford
- £32,073 - £39,043 a year
- Weekend availability
- Care plans
- Communication skills
- Nursing
3d
Visitor Services Officer
Forestry Commission —Forest of Dean
- £26,959 a year
- Weekend availability
- Customer service
- Maintenance
- Microsoft Office
9d

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Trainee Tewkesbury Foodbank Adviser

North and West Gloucestershire Citizens Advice
Tewkesbury

Quick apply

Job details

Permanent | Full-time
£21,262 - £22,572 a year
8 days ago

Benefits

Free parking
Casual dress
Company pension
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
IT
A Level

Full job description

The role

North & West Gloucestershire Citizens Advice are looking for an enthusiastic individual to join our Foodbank team and make a real difference to their community. This is an opportunity for you to join an established charity that has an excellent reputation for the provision of high-quality advice and is a great place to work. You’ll be part of a team committed to working together and with partner agencies to achieve the best outcomes we can for our clients. Role purpose Referrals to the Foodbanks have increased over the last few years. This role is funded by Tewkesbury Foodbank to provide an advice service to clients of Tewkesbury area. The postholder will be required to be flexible and may work at other Foodbanks. The service will ordinarily be delivered face to face at the foodbank during their opening time. Applications from trainees are welcome.

Role profile

Advice giving

Provide holistic advice to residents at outreach venues and pop-up sessions in named Districts, with a focus on income maximisation work, including eligibility checks, benefit claims, challenges and overpayments, budgeting, grants and some debt work.
Research and explore options and implications so that clients can make informed decisions.
Issue food vouchers to clients in accordance with Trussell Trust criteria and processes.
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
Provide low level casework to help move clients forward with their problem and make effective referrals and sign posting.
Complete benefit calculations and Debt Assessment Tools to identify options for clients to make informed choices.
Deliver advice and casework through a range of channels including video, phone, webchat, email and face to face.
Complete confirmation of advice letters/emails and provide follow ups, ensuring deadlines are met and clients are aware of timelines when self-servicing.
Maintain accurate case records and data recording.
Ensure outreach and pop-up advice sessions are fully resourced to deliver successfully.
Use information and advice resources, including remote supervisors to ensure advice is accurate.
Ensure all relevant policies and procedures are followed in work.
Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard as appropriate and in accordance with the policies and practices of the Trussell Trust.
Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

Research and Campaigns

Assist with research and campaigns work by providing information as appropriate.
Alert clients to research and campaign options.
Keep up to date with legislation, policies and procedures and undertake appropriate training.

Administration

Attend relevant internal and external meetings as agreed with Citizens Advice line manager.
Attend progress meetings with Food Bank manager and other foodbank staff to keep communication open and update on issues, as needed.
Prepare for and attend supervisor session/team meetings/staff meetings as appropriate.
Use IT for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production.
Supply data to Forest of Dean Foodbank on a monthly basis, to meet their project reporting requirements, in accordance with GDPR. This may include (but is not limited to) number of clients managed, geographical data, success rate and outcomes. Anonymised case studies will also be needed to support reporting.
Keep accurate timesheets, where required.
Ensure all work conforms to the organisation’s systems and procedures.

Other

Complete required training to comply with quality assurance processes.
Keep up to date with changes related to generalist advice work.
Carry out any task that may be within the scope of the post to ensure the effective delivery and development of the service.
Professional Development.

Person specification

1. The ability to commit to and work within, the aims, principles and policies of Citizens Advice service.

2. Certificate in Generalist Advice work, or equivalent qualification or equivalent level of experience and skill.

3. Experience of 1-2-1 generalist advice, including debt, welfare rights, housing and employment advice.

4. Sensitive listening and questioning skills to understand the needs of others and maintain professional non-judgemental attitude.

5. Experience of efficiently and effectively managing a mixed case load including closing cases in a timely manner.

6. Ability to work on own initiative, prioritise work, meet deadlines and deliver results.

7. Ability to deal tactfully and effectively with internal and external stakeholders.

8. Flexibility and willingness to work as part of a diverse team.

9. Understanding of the issues affecting society and their implications for clients and service provision.

10. Ability to learn and use IT applications as required.

Desirable experience:

11. Recent experience of benefits advice giving in Citizens Advice or similar advice setting.

12. Ability to advise in debt and other social welfare issues.

13. A thorough understanding of the issues involved in interviewing and working with clients, and in particular vulnerable people.

14. Proven ability to work well in a busy, pressured environment, work as part of a team but also able to work without direct support and supervision at times.

15. Experience of explaining complex information to clients and checking accuracy of calculations.

16. Good understanding of social welfare law enquiry areas.

Job Types: Full-time, Permanent

Pay: £21,262.00-£22,572.00 per year

Benefits:

Casual dress
Company pension
Free parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

dean jobs in tewkesbury, gls

Trainee Tewkesbury Foodbank Adviser

Community Ranger: West Dean

Support Worker - Forest of Dean

Care Coordinator (Trainee)

Community Ranger: West Dean

General Builder / multi-skilled trades

People & Wellbeing Manager

Youth Projects Manager

Care Navigator

Recreation Craftsperson - Forest of Dean

Marketing Executive (Content & Growth)

Fostering Support Worker - Gloucester

Digital & Community Projects Manager

Recreation Craftsperson - Forest of Dean

Finance Manager

Support Worker

EFL Teacher and Activity Leader

Area Ecologist

Community Nurse (Forest of Dean)

Visitor Services Officer

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