Information manager Work, Jobs in Tewkesbury, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Consultant/ Project Manager
Commercial Intuition —Gloucester
- £27,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Organisational skills
- Free parking
- Flexitime
Quick apply
9d
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
Transactional Finance Manager - Fixed Term Contract
UCAS —Cheltenham
- Up to £40,000 a year
- Hybrid work
- Microsoft Excel
- Management
- Supervising experience
- Free parking
- Annual leave
Quick apply
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Digital Solutions Engineer
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Schematics
- Microsoft Office
- Travel
- Work from home
- Employee assistance programme
Quick apply
5d
E-Commerce & Website Manager (Shopify)
Katie Barnes Tool Range & Education —Stratford-upon-Avon
- £35,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Team Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
4d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
7d
Sales Administrator
RLSE —Tewkesbury
- Sales
- Customer service
- Computer literacy
Quick apply
Sales Advisor
Saltrock Tewkesbury —Tewkesbury
- 8 hour shift
- IT
- Employee discount
Quick apply
12d
Assistant Technician
PoloWorks —Cheltenham
- £24,787 a year
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contract Manager
Mears Group —Evesham
- Management
- Contracts
Group HR Resourcing Officer
Bristow and Sutor Group —Redditch
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Postperson with Driving
Royal Mail Group —Cheltenham
- Part-time
- Employee discount
Office Manager
Abbey View School —Tewkesbury
- £30,024 - £32,597 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Free parking
Quick apply
7d
Scrum Master
Leonardo UK Ltd —Gloucester
- £44,171 - £61,950 a year
- Full-time
- Hybrid work
- DevOps
- Software development
- Agile
- Employee discount
- Flexible schedule
Senior Project Manager
PentenAmio UK —Tewkesbury
- £65,000 - £85,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
10d
Security Officer
ABM UK —Tewkesbury
- £13.10 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
Buying Executive
Creed Foodservice —Cheltenham
- Up to £28,560 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Store discount
Quick apply
2d

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

information manager jobs in tewkesbury, gls

Client Excellence Lead

Consultant/ Project Manager

Community Engagement Executive

Transactional Finance Manager - Fixed Term Contract

Purchasing Administrator

Digital Solutions Engineer

E-Commerce & Website Manager (Shopify)

Team Administrator

Recruitment Coordinator

Sales Administrator

Sales Advisor

Assistant Technician

Contract Manager

Group HR Resourcing Officer

Postperson with Driving

Office Manager

Scrum Master

Senior Project Manager

Security Officer

Buying Executive

I want to receive the latest job alerts for information manager in tewkesbury, gls

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