delivery manager Work, Jobs in thame, oxf (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
Assistant General Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Store Manager - Thame Oxfordshire
Morrisons —Thame
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
2d
Contracts Delivery Manager
SSE —Reading
- £54,952 - £64,738 a year
- Full-time
- Customer service
- Contracts
- IT
- Employee discount
Delivery Project Manager (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Service Delivery Manager
nLighten —Milton Keynes
- English
- Organisational skills
Quick apply
Delivery Service Provider Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- English
- Bachelor's degree
Quick apply
Kitchen Showroom Manager
Aylesbury Bathroom & kitchen centre —Aylesbury
- £35,000 - £40,000 a year
- Weekend availability
- CRM software
- Management
- Sales
- Free parking
- Store discount
Quick apply
10d
Delivery Manager
Abingdon and Witney College —Abingdon
- £38,248 - £39,751 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Head of Delivery
High Speed Two (HS2) —Milton Keynes
- £84,300 - £112,987 a year
- Full-time
- Engineering
- Project management
- Contracts
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Area Manager
Amazon UK Services Ltd. —Milton Keynes
- Weekend availability
- English
- Bachelor's degree
- Business
- Flexible schedule
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Solutions Manager
Acorn —Slough
- Full-time
- Analysis skills
Strategic Account Manager
WorkBuzz —Milton Keynes
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Trading Team Manager - Designate
B&Q —Hemel Hempstead
- £31,000 - £34,000 a year
- Part-time
- Employee assistance programme
- Employee discount
4d
Head of Voids Delivery (12m FTC)
SettleParadigm —High Wycombe
- £71,940 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- No degree
- Free parking
Quick apply
9d
Director of Customer Experience
SettleParadigm —High Wycombe
- £123,936 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Leadership
Quick apply
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply

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delivery manager jobs near thame, oxf

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
5 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

delivery manager jobs in thame, oxf

Contact Centre Liaison Manager

Assistant General Manager

Store Manager - Thame Oxfordshire

Contracts Delivery Manager

Delivery Project Manager (DataCosmos)

Service Delivery Manager

Delivery Service Provider Manager

Kitchen Showroom Manager