Head of customer experience Work, Jobs in Thame, Oxf (with Salaries)

Operations & Growth Coordinator
Colombia Coffee Roasters —Oxford
- £20 an hour
- Part-time
- Sales
- Social media management
- Organisational skills
- Free parking
- Employee discount
Quick apply
10d
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Head of Events
Hurley House Hotel —Maidenhead
- £60,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
- Hospitality
- Microsoft Excel
- Contracts
Quick apply
9d
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Brand & Product Marketing Manager (12 Month FTC)
cinch —Milton Keynes
- £37,700 - £45,900 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
5d
Regional Sales Manager
Grundon —Ewelme
- Full-time
- Sales
- Negotiation
Quick apply
Race Director
Daytona Motorsport —Milton Keynes
- From £13.50 an hour
- Weekend availability
- Hospitality
- Management
- Organisational skills
Quick apply
12d
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Business Development Manager
Valda Energy —Bicester
- Up to £43,000 a year
- Remote
- Business development
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Junior Marketing Executive
Sevadis —Stokenchurch
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Publishing Coordinator
Wiley —Oxford
- £25,353 - £33,451 a year
- Full-time
- Microsoft Office
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Bar Supervisor
The King's Head —Aylesbury
- £26,000 - £30,000 a year
- Full-time
- Serving
- Hospitality
- Bar
- Paid training
- Employee discount
Quick apply
8d
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
8d
Customer Service & Admin Support
The Forces Group (FM) Ltd —Henley on Thames
- From £30,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Flexible schedule
Quick apply
Showroom Assistant
Minoli —Oxford
- £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
1d

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Operations & Growth Coordinator

Colombia Coffee Roasters
Oxford

Quick apply

Job details

Part-time
£20 an hour
10 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Sales
Social media management
Business analysis
Shopify
SEO
Organisational skills
Google Analytics
Communication skills
Copywriting

Full job description

About us

We are Colombia Coffee Roasters, a family-run specialty coffee company sourcing, roasting and serving single-origin Colombian coffees since 2012.

We are based in Oxford, where all our coffee is roasted in-house and distributed through our cafés, roastery and online store.

Sustainability, traceability and long-term relationships with producers are at the heart of everything we do. We work directly with coffee farmers across Colombia to ensure quality, consistency and responsible sourcing.

From sourcing in Colombia to roasting in Oxford and selling online and in our cafés, we manage the full coffee journey to deliver freshness and quality in every cup.

Who Are We Looking For?

We are looking for a proactive, highly organised and commercially minded Operations & Growth Coordinator to support the smooth running and growth of our business.

This is a varied, hands-on role in a small but growing company. The position combines e-commerce, wholesale coordination, inventory management, supplier follow-up, marketing coordination and business improvement projects.

This is not a purely e-commerce role. The right person will be comfortable working across different areas of the business, keeping things organised, following up on tasks and helping turn ideas into action.

You will work closely with the General Manager* and Marketing Team* to coordinate priorities, execute growth initiatives and ensure smooth communication between the roastery, online store, wholesale customers and the three shops. You will also coordinate with the Head Roaster and shop teams to make sure stock, product launches, campaigns and day-to-day operations are aligned.

Your Responsibilities

Your role will focus on coordinating and improving the performance of our online business.

Duties include but are not limited to:

Managing and processing online orders through Shopify, ensuring products, pricing, stock and content are accurate and up to date.
Supporting wholesale orders, customer requirements and coordination with the roastery team.
Managing and updating inventory across the roastery and shops, including green coffee, roasted coffee, packaging, takeaway cups, lids, matcha supplies, retail products and other operational items.
Monitoring stock levels, identifying low-stock items and coordinating replenishment to ensure the roastery can supply all three shops.
Coordinating with suppliers, requesting quotes, comparing prices and helping evaluate options based on cost, quality, reliability and sustainability.
Working closely with the General Manager to coordinate business priorities, follow up on operational tasks and support growth initiatives.
Working alongside the Marketing Team to coordinate campaigns, content creation, photo shoots, video shoots and promotional activity across the three shops and roastery.
Ensuring marketing plans are aligned with stock availability, product launches, Shopify updates, wholesale needs and operational capacity.
Supporting product launches, promotions, seasonal campaigns and other commercial initiatives.
Helping implement practical improvement projects, such as sustainability initiatives, customer gifts, new retail ideas, packaging, labels or operational improvements.
Preparing simple weekly updates on sales, stock, orders, supplier activity and ongoing projects.
Using spreadsheets and reporting tools to keep information organised and support better business decisions.
Communicating clearly with the Head Roaster and shop teams to make sure tasks, stock requirements and business priorities are followed up and completed.

Requirements

You have these skills and experience:

Experience with Shopify or similar e-commerce platforms.
Strong organisational and coordination skills.
Confidence using spreadsheets and keeping accurate records.
A commercial mindset and interest in business growth.
Good communication skills and confidence working with different teams.
Attention to detail and the ability to manage several tasks at once.
Confidence contacting suppliers, requesting quotes and comparing options.
Interest in coffee, food, hospitality, retail or consumer brands.
A flexible, hands-on attitude and willingness to support different areas of the business.
Interest in coffee, food or consumer brands is a plus.

What We Offer

A varied role with real impact in a growing Colombian specialty coffee business.
The opportunity to work across operations, e-commerce, wholesale, marketing and business development.
Direct involvement in improving systems, launching initiatives and supporting growth.
Flexible and supportive working environment.
Direct impact on online sales and business performance.
Up to £20 per hour based on experience, part-time (20 hours per week).
Staff coffee benefits and discounts.

Diversity and Inclusion

At Colombia Coffee Roasters we want all members of our team to feel comfortable being themselves.

Our team is diverse and international, and we support people from all walks of life, providing them with the tools they need to perform their work.

We have a strong no-discrimination policy.

Pay: £20.00 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in thame, oxf

Operations & Growth Coordinator

Head of Product

Head of Events

Head of Logistics - Events

Digital Marketing Specialist

Brand & Product Marketing Manager (12 Month FTC)

Ticketing Manager

Digital Marketing Manager

Regional Sales Manager

Race Director

Head of F&B Strategy

Business Development Manager

Junior Marketing Executive

Customer Care Coordinator

Publishing Coordinator

Client Operations Manager

Bar Supervisor

PMO Analyst

Customer Service & Admin Support

Showroom Assistant

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