Customer experience specialist Work, Jobs in Thatcham, Brk (with Salaries)

Customer Service Executive
Novuna —Newbury
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
3d
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Sales - Sales Advisor - UK
New Look —Newbury
- Part-time
- Microsoft Word
9d
VodafoneThree - Customer Operations Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
VodafoneThree - Talent Specialist - Skills & Capabilities
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
7d
VodafoneThree - Benefits Specialist
Vodafone —Newbury
- Part-time
- Hybrid work
- Human resources
- Employee discount
11d
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Sales Assistant - UNIQLO Oxford Westgate
Fast Retailing —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Sales Assistant
TGJones —Newbury
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Lloyds Banking Group Customer Support - Oxford
Lloyds Banking Group —Carfax
- £26,200 - £26,950 a year
- Full-time
- Customer service
- Financial services
- Banking
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Marshall SKODA Newbury - Morning Receptionist
Marshall Motor Group —Newbury
- Part-time
- Customer service
- IT
- Annual leave
Customer Assistant
Lidl —Reading
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
9h
Campaign Build Specialist - AEP
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Vehicle Damage Assessor (VDA) Trainee
Motofix Accident Repair Centres —Oxford
- Up to £33,500 a year
- Sales
- Customer service
- IT
- Annual leave
- Life insurance
Quick apply
1d

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customer experience specialist jobs near thatcham, brk

Customer Service Executive

Novuna -
Newbury

Apply Now

Job details

Full-time
£27,000 a year
3 days ago

Qualifications

Customer service
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jun 26 2026

27,000

Do you thrive on helping customers and providing exceptional service? Are you confident communicating over the phone and solving problems? Would you like to play a key role in supporting customers on their journey towards more sustainable, carbon-free driving?

If your answer is 'yes' then keep reading.

Please note, this is a 12 month fixed-term contract.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Customer Service Advisor, you'll be the first point of contact for our vehicle leasing customers, providing a professional and positive experience across phone and email channels. You'll support customers with a wide range of queries, using your problem-solving skills and customer-focused approach to deliver effective solutions. You'll benefit from comprehensive training and access to industry-leading development programmes, giving you the knowledge to succeed.

Your first month will be based in our Newbury office, where you'll take part in a structured onboarding programme designed to build your expertise, develop key skills, and introduce you to Novuna's culture and ways of working. Following this initial training period, you'll move to a hybrid working model, spending 50% of your time in the office and the remainder working remotely.

You'll also:

Deliver exceptional customer service across phone and email channels, ensuring every interaction is professional, positive, and customer-focused
Take ownership of customer enquiries, resolving issues efficiently and striving to achieve first-contact resolution wherever possible
Build strong relationships with customers by providing clear communication, guidance, and support throughout their journey
Work closely with specialist teams to ensure complex queries are handled effectively and customers receive the best possible outcome

What you'll bring.

You're passionate about delivering exceptional customer service and take pride in creating positive experiences for every customer. With a strong attention to detail and a proactive approach, you enjoy taking ownership of enquiries and seeing them through to a successful resolution, ensuring customers receive timely and effective support.

You'll be a great fit if you:

Have a friendly, professional communication style and a genuine passion for delivering outstanding customer service
Possess excellent verbal and written communication skills, with the ability to build rapport and communicate clearly with a wide range of customers
Are confident using IT systems and technology, with the ability to quickly learn new processes and tools
Show initiative, take ownership of your work, and can effectively manage tasks both independently and as part of a team

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

customer experience specialist jobs in thatcham, brk

Customer Service Executive

Service Desk Analyst

Sales - Sales Advisor - UK

VodafoneThree - Customer Operations Specialist

VodafoneThree - Talent Specialist - Skills & Capabilities

VodafoneThree - Benefits Specialist

Customer Journey Improvement Specialist

Customer Support Specialist (DataCosmos)

Service Delivery Coordinator

Sales Assistant - UNIQLO Oxford Westgate

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Sales Assistant

Lloyds Banking Group Customer Support - Oxford

Customer Care Specialist

Marshall SKODA Newbury - Morning Receptionist

Customer Assistant

Campaign Build Specialist - AEP

Project Coordinator

Service Desk Analyst

Vehicle Damage Assessor (VDA) Trainee

I want to receive the latest job alerts for customer experience specialist in thatcham, brk

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