Performance manager Work, Jobs in Thatcham (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
10d
Sales Manager : Global Freight Forwarding
FUTURE PRO LOGISTICS LTD —Thatcham
- From £35,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
- Life insurance
Quick apply
7d
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
Senior Project Delivery Manager
Aster Group —Andover
- £70,593 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Construction experience
- Employee assistance programme
Assistant Project Manager - Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- English
Quick apply
12d
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- IT
- Communication skills
10d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
13d
Event Manager
Marston Events —Andover
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
13d
Planning & Performance Manager
Talboys Utility Services (Oxford), (TUSO) —Oxford
- From £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
- Sick pay
Quick apply
4d
Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
Trainee Project Manager (FTC)
IWS M&E —Wallingford
- Up to £40,000 a year
- Overtime
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Finance Business Partner and FP&A Manager
Node4 —Newbury
- Microsoft Excel
- Analysis skills
- IT
- Employee assistance programme
14d
Alternative Provision Manager
Swindon Tuition Centre —Swindon
- £32,000 - £38,000 a year
- Full-time
- Management
- Bachelor's degree
- Travel
- Referral programme
Quick apply
Aftersales Excellence Coach (Southern England)
MSX International —Swindon
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Transport and Distribution Manager
Taurus Talent LTD —Newbury
- £41,000 - £52,000 a year
- Full-time
- ERP systems
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Senior Technical Project Manager – Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
Quick apply
12d

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Full-time
£60,000 a year

Qualifications

Power BI
Team management

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Aug 7 2026

circa £60,000 plus car (£5,100) and bonus

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative – with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

performance manager jobs in thatcham

Senior Customer Experience Manager

Sales Manager

Complaints Team Leader

Head of Field Service

Sales Manager : Global Freight Forwarding

Hotel General Manager

Senior Project Delivery Manager

Assistant Project Manager - Data Centres & Enterprise Infrastructure

Porsche Personal Case Manager

Service Business Operations Manager

Event Manager

Planning & Performance Manager

Change & Delivery Lead - Defined Contributions/ Master Trust

Trainee Project Manager (FTC)

Finance Business Partner and FP&A Manager

Alternative Provision Manager

Aftersales Excellence Coach (Southern England)

Transport and Distribution Manager

Talent Acquisition Specialist

Senior Technical Project Manager – Data Centres & Enterprise Infrastructure

I want to receive the latest job alerts for performance manager in thatcham

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