It support engineer Work, Jobs in Thaxted, Ess (with Salaries)

IT Support Engineer
AutoProtect Group —Harlow
- £35,000 - £40,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
7d
IT Support Engineer
Storm Aviation —Stansted
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Life insurance
17h
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
1d
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
10d
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
3d
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Microsoft Outlook
- CAD

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Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
*User Demos:* Demonstrate the platform, product features, or anything else needed by users to be able to use the product effectively.
£26,500 - £32,000 a year
Quick apply
7d
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
In-depth experience working on a Service Desk, handling telephone calls, assigning and escalating calls to internal and external support providers, and managing…
£35,412 - £38,220 a year
19h

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IT Support Engineer

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Referral programme

Qualifications

TCP
Azure
Software troubleshooting
Customer service
DHCP
AWS
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Join our IT Team

We’re looking for a proactive and customer-focused IT Support Engineer to provide first and second-line support across the business.

You’ll be the go-to person for IT support, helping colleagues stay connected, productive, and secure while delivering an excellent support experience.

What you’ll do

Provide first and second-line IT support, acting as the primary point of contact for users and delivering excellent customer service.
Diagnose and resolve hardware, software, network, and Microsoft 365-related issues through remote and on-site support.
Manage service desk tickets, ensuring incidents and requests are logged, prioritised, resolved, or escalated within agreed service levels.
Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active Directory and Microsoft Entra ID environments.
Support the maintenance, monitoring, and continuous improvement of IT infrastructure, business systems, and security controls.
Assist with system upgrades, migrations, deployments, and technology projects, working closely with internal teams and third-party suppliers.
Maintain accurate technical documentation, knowledge articles, and support procedures to improve service delivery and knowledge sharing.
Identify recurring issues, contribute to service improvements, and ensure support activities are recorded effectively within ServiceNow.

What we’re looking for

✔ Experience troubleshooting hardware and software issues
✔ Knowledge of Windows, Microsoft 365,and IT support processes
✔ Strong communication and customer service skills
✔ Ability to prioritise and solve problems effectively

Desirable:

Active Directory / Azure AD / Entra ID
Networking (TCP/IP, DNS, DHCP, VPNs)
ServiceNow or ITSM tools
ITIL, CompTIA, Microsoft certifications
Exposure to AWS and cybersecurity best practices

You’ll thrive here if you are:

Customer-focused and approachable
Reliable and proactive
Adaptable and eager to learn
A team player who takes ownership

Our Values

Stronger Together | Bold | Respectful | Agile | Make it happen

If you enjoy solving problems, supporting users, and making technology work better every day — we’d love to hear from you. Apply now.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing user accounts and permissions?

Experience:

1st and/or 2nd line IT: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in thaxted, ess

IT Support Engineer

Technical Support Engineer for Cybersecurity Startup

IT Support Engineer

1st Line IT Engineer

Technical Support Engineer

IT Service Desk Analyst

Applications Engineer.

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