Delivery specialist Work, Jobs in The Mumbles, Swa (with Salaries)

Service Delivery Specialist
DigiTickets —Swansea
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Driving
Quick apply
Tesco Colleague - Sketty Gower Rd Express
Tesco UK —Swansea
- £13.28 - £14.55 an hour
- Full-time
1d
Veteran & Armed Forces Community Connector
Bulldogs Boxing & Community Activites —Port Talbot
- From £14 an hour
- Part-time
- Military
- Microsoft Office
- First Aid Certification
- Free parking
- Gym membership
Quick apply
12d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Customer Assistant
Lidl —Llanelli
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
3h
Veteran & Armed Forces Project Co-ordinator
Bulldogs Boxing & Community Activites —Port Talbot
- From £28,000 a year
- Weekend availability
- Military
- Microsoft Office
- Supervising experience
- Free parking
- Gym membership
Quick apply
12d
Facilities Technician
CBRE —Swansea
- Full-time
- Communication skills
- Employee discount
Intelligence Development and Investigations Officer
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
2d
Skilled Site Operative- Construction & Civils
T&M Group —Llanelli
- £15.00 - £16.50 an hour
- Overtime
- Civil engineering
- Supervising experience
- Driving
Quick apply
5d
Trainee Leakage Technician - Wales Job Centre Candidates Only
Tetra Tech —Carmarthen
- Overtime
- Hybrid work
- Analysis skills
- Driving
- Communication skills
3d
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
10d
Software Engineer
Driver and Vehicle Licensing Agency —Swansea
- £39,163 a year
- Part-time
- Hybrid work
- Azure
- System design
- Java
- Free parking
- Annual leave
6d
Interaction Designer
Scrumconnect Consulting —Swansea
- £30,000 - £50,000 a year
- Hybrid work
- IT
- Communication skills
Services Specialist - On Site Services
GE Vernova —Swansea
- Weekend availability
- Maintenance
- Programmable logic controllers
- Travel
Research and Innovation Officer
Hywel Dda University Health Board —Llanelli
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Communication skills
2d
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
10d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
Marketing Manager
Ouma Ltd —Swansea
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Employee discount
- Referral programme
Quick apply
13d
Repair Order Coordinator
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
Quick apply
11d
Assistant Psychologist
Neath Port Talbot County Borough Council —Neath Port Talbot
- £33,699 - £37,280 a year
- Part-time
- Hybrid work
- Psychology
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
4d

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Service Delivery Specialist

DigiTickets
Swansea

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Benefits

Company pension
Company events

Qualifications

Hospitality
Driving Licence
Analysis skills
Driving
Computer networking
SaaS
Communication skills

Full job description

We’re looking for a driven and motivated Service Delivery Specialist to join the DigiTickets family, working within our EPOS Systems division based in Swansea. EPOS Systems specialises in the retail and food & beverage sectors, delivering intuitive, reliable, and scalable technology that empowers customers to operate efficiently. As a member of our Service Delivery team, you'll be responsible for ensuring our clients receive exceptional service at every touchpoint of their experience with EPOS Systems. You'll be expected to be highly organised, manage multiple priorities and client expectations - with a smile on your face and a spring in your step! Our willingness to go the extra mile has been a key driver of our growth over the past decade. We don't just answer the phone or emails in a machine-like manner - we work hard to build relationships and to exceed expectations, rather than simply meeting them.

Key responsibilities

Support & Service Delivery

Deal with inbound phone calls and support tickets swiftly and professionally.
Take ownership of support cases by seeing them through to conclusion.
Keep clients fully informed of progress at all stages.
Troubleshoot hardware and software issues, collaborating with technical teams as needed.
Build strong relationships with clients to ensure satisfaction and long-term retention.
Contribute to shared team knowledge and documentation.

Implementation

Configure EPOS systems, including product setup, inventory structures, menus, pricing, and integrations.
Conduct remote or onsite installations, including payment terminals (PDQs)
Train end-users and client teams on EPOS features and best practices.
Ensure seamless go-live transitions with minimal disruption to client operations.

What We’re Looking For

Essential

Experience in EPOS, retail technology, hospitality systems, or similar SaaS/tech environments.
Knowledge of networking fundamentals and hardware peripherals.
Strong analytical and troubleshooting abilities.
Excellent communication and stakeholder management skills.
Previous experience in a service delivery or implementation-focused role.
Confidence in conducting training sessions and leading customer-facing discussions.
Full Clean Driving Licence

Desirable

ICR Touch Experience
Solid understanding of retail or F&B operational workflows.
Experience with integrations (payment systems, stock management, CRM, accounting platforms).

We offer support from 08:00 to 20:00, 7 days per week. Shifts will be a mix of mornings, lates and weekends, working 37.5 hours per week.

This will be a hybrid of office and remote working. Core hours are office-based, evenings and weekends are remote.

What We Offer

Salary £27k - £32k depending on experience
25 days holiday pro rata, plus Bank Holidays, with time in lieu for any Bank Holidays worked (Bank holidays are worked on a rotational basis)
Nest Pension scheme
Discretionary company bonus
Company and department events throughout the year
Annual training budget, to support your personal development

Quick apply

Refine Your Search

delivery specialist jobs in the mumbles, swa

Service Delivery Specialist

Tesco Colleague - Sketty Gower Rd Express

Veteran & Armed Forces Community Connector

Recoveries Specialist

Customer Assistant

Veteran & Armed Forces Project Co-ordinator

Facilities Technician

Intelligence Development and Investigations Officer

Skilled Site Operative- Construction & Civils

Trainee Leakage Technician - Wales Job Centre Candidates Only

ICT Infrastructure Manager

Software Engineer

Interaction Designer

Services Specialist - On Site Services

Research and Innovation Officer

ICT Enterprise Specialist

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Marketing Manager

Repair Order Coordinator

Assistant Psychologist

I want to receive the latest job alerts for delivery specialist in the mumbles, swa

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