Work, Jobs in Theale, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
11d
Sandwich Maker - Pret A Manger
Moto —Reading
- £12.83 - £13.33 an hour
- Full-time
- Customer service
- Employee discount
- Sick pay
Quick apply
3d
Supervisor - WHSmith
Moto —Reading
- £28,500 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
9d
Sales Associate
Ernest Jones —Reading
- £12.71 an hour
- Full-time
- Employee discount
12d
Sales, Logistics & Customer Service Administrator
Tekdis Ltd —Calcot
- £25,000 - £32,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
12d
Supervisor - M&S Simply Food
Moto —Reading
- £28,500 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
6d
Retail Optical Assistant
Vision Express —Pangbourne
- Full-time
- Communication skills
Retail Assistant
Holland & Barrett —Reading
- £13.17 an hour
- Part-time
- Oracle
- Store discount
- Annual leave
2h
Retail Sales Advisor
Nisbets —Reading
- £12.85 - £13,368.00 a year
- Part-time
- Microsoft Outlook
- IT
- Restaurant
- Annual leave
- Employee discount
Sales Assistant
Savers —Reading
- £9.95 - £13.15 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
3d
Early Years Educator (Unqualified)
Fennies Day Nurseries Ltd —Reading
- Up to £27,262 a year
- Working with children
- Annual leave
- Referral programme
Quick apply
11d
Assistant Stylist - Dog Groomer
Pets Grooming —Reading
- £12.71 an hour
- Full-time
- Employee discount
Estate Agent Selling Luxury Homes
Fine & Country —Hook
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Garden Centre Assistant
Elm Park Garden Centre —Tadley
- Part-time
- English
- In-person
Quick apply
Retail Assistant
Iceland —Reading
- £11.60 - £12.71 an hour
- Part-time
Junior Sales Executive
MotorEasy —Reading
- £24,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Referral programme
Quick apply
10d
Sales Assistant - Full Time
Superdry —Reading
- £8.00 - £12.71 an hour
- Part-time
- Employee discount
- Flexible schedule
9h
Estate Agent
The Property Experts —Basingstoke
- £8,400 a month
- Remote
- Sales
- Administrative experience
Lunchtime Assistant
Tigers Day Nurseries —Reading
- £9,672 a year
- Part-time
- Childcare
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
12d

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Jobs jobs near theale, eng

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

jobs in theale, eng

Customer Services Executive

Customer Service Advisor

Sandwich Maker - Pret A Manger

Supervisor - WHSmith

Sales Associate

Sales, Logistics & Customer Service Administrator

Supervisor - M&S Simply Food

Retail Optical Assistant

Retail Assistant

Retail Sales Advisor

Sales Assistant

Early Years Educator (Unqualified)

Assistant Stylist - Dog Groomer

Estate Agent Selling Luxury Homes

Garden Centre Assistant

Retail Assistant

Junior Sales Executive

Sales Assistant - Full Time

Estate Agent

Lunchtime Assistant

I want to receive the latest job alerts for jobs in theale, eng

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