Senior case manager Work, Jobs in Theale (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Senior Clinical Trial Case Manager
CSL Behring —Maidenhead
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
11d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Sr. Quality Specialist
IQVIA —Reading
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Quality control
6d
Senior Brand Manager - HCP
Abbott Laboratories —Maidenhead
- Full-time
- Marketing
- Data analysis skills
- Analysis skills
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Talent and Development Manager
Ericsson —Reading
- Project management
- Training & development
- Communication skills
5d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Senior Trusts & Foundations Officer
The Brain Tumour Charity —Fleet
- £37,500 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
Senior MEP Project Manager
Kier Group —Basingstoke
- Full-time
- Management
- Contracts
- Construction experience
Senior Income and Recovery and Charging Officer - Client Finances Team
Reading Borough Council —Reading
- £39,152 - £44,075 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Training & development
Senior Marketing Manager
HydraB —Oxford
- Full-time
- Social media management
- Leadership
- Employee assistance programme
Quick apply
Product Manager
Neos Networks —Reading
- Full-time
- Hybrid work
- Writing skills
- Engineering
- Presentation skills
Global Channel Events Manager
Lenovo —Farnborough
- Full-time
- Communication skills
- Marketing
EMPLOYEE RELATIONS EXECUTIVE
Merlin Entertainments —Basingstoke
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
2d
Sr. Clinical Data Manager (Netherlands, United Kingdom)
Allucent —Bracknell
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Training & development
- Flexible schedule
- Referral programme
Quick apply
Operations Manager
Brownbill Associates —Thame
- Full-time
- Continuous improvement
- Team management
- Case management
- Annual leave
- Employee assistance programme
Quick apply
Case Management Specialist
LRG —Camberley
- £30,000 a year
- Remote
- Communication skills
Quick apply
Senior Best Interest Assessor (DoLS Team)
Royal Borough of Windsor and Maidenhead —Maidenhead
- £46,355 - £50,446 a year
- Full-time
- Hybrid work
- Supervising experience
- Presentation skills
- Bachelor's degree
- Free parking
- Annual leave
Senior Manager, Data Centre Vendor Operations & Governance
Nscale —Slough
- Travel
Quick apply
2d

I want to receive the latest job alerts for senior case manager in theale

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Client engagement
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Databases
Bachelor's degree
Partnership building
Customer relationship management
Mentoring
Relationship management
Customer support
Customer interaction
Analytics

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior case manager jobs in theale

Senior Customer Success Manager

Senior Clinical Trial Case Manager

Senior Customer Success Manager

Sr. Quality Specialist

Senior Brand Manager - HCP

Capture Manager

Talent and Development Manager

Customer Success Manager

Senior Trusts & Foundations Officer

Senior MEP Project Manager

Senior Income and Recovery and Charging Officer - Client Finances Team

Senior Marketing Manager

Product Manager

Global Channel Events Manager

EMPLOYEE RELATIONS EXECUTIVE

Sr. Clinical Data Manager (Netherlands, United Kingdom)

Operations Manager

Case Management Specialist

Senior Best Interest Assessor (DoLS Team)

Senior Manager, Data Centre Vendor Operations & Governance

I want to receive the latest job alerts for senior case manager in theale

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected