Hotel & accommodations guest services staff Work, Jobs in Thirsk, Nyk (with Salaries)

Hotel Receptionist
Northallerton Motel —Northallerton North
- £12.71 an hour
- Computer literacy
- Hotel
- Organisational skills
- Free parking
Quick apply
12h
Front of House Receptionist (Night Role)
Supercity Aparthotels —York
- £28,824 a year
- Full-time
- Microsoft Word
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Reservations Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Temporary
- Hotel
- Guest services
- Phone etiquette
- Free parking
- Employee assistance programme
Quick apply
HOTEL PORTER
Grantley Hall —Grantley
- £24,863 a year
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
Spa Receptionist
Rudding Park Harrogate —Harrogate
- £26,895 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Hotel
- Annual leave
- Employee assistance programme
Nights Team Member
Premier Inn —York
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Catterick Garrison
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
7d
Student Experience Team Member
Unite Students —York
- £26,500 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Ground Floor Team Member
Premier Inn —York
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
8d
Guest Service Assistant (Nights)
Holiday Inn York —York
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
7d
Guest Service Host - Night Porter
Cedar Court Hotels —Harrogate
- £12.90 an hour
- Full-time
- Bar
- Hotel
- Guest services
- Employee discount
Quick apply
7d
Hotel Receptionist
The Limes —York
- £13 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
SPA LOUNGE SUPERVISOR
Grantley Hall —Grantley
- Hotel
- Communication skills
- Store discount
- Annual leave
Quick apply
Guest Service Team Member
The Grand - York —York
- £13.15 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Reservationist
DoubleTree by Hilton Harrogate Majestic —Harrogate
- £13.24 an hour
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Housekeeper
Chef & Brewer - BRA_101 —Masham
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Casual Front of House Staff - Reception
Delta Hotels by Marriott York —York
- £14.25 an hour
- Hotel
- Front desk
Quick apply
11d
Night Porter
Hilton —York
- £13.09 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee stock purchase plan
- Annual leave
Nights - Team Member
Premier Inn —Darlington
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Spa Attendant
Rudding Park Harrogate —Harrogate
- £26,750 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Hotel

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hotel & accommodations guest services staff jobs near thirsk, nyk

Hotel Receptionist

Northallerton Motel
Northallerton North

Quick apply

Job details

Zero hours contract
£12.71 an hour
12 hours ago

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Customer service call handling
Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Computer literacy
UK GDPR
Organisational skills
Front desk
Computer skills
Customer interaction
Guest services telephone call handling
Cash handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Reception Team Member

Northallerton Motel – Northallerton

Job Overview

Northallerton Motel is seeking a friendly, reliable and customer-focused Reception Team Member to join our team.

As the first point of contact for our guests, you will play a key role in delivering a welcoming and professional experience from check-in through to check-out. This role is ideal for someone who enjoys working with people, remains calm under pressure and takes pride in providing excellent customer service.

As a budget motel, no two days are the same. You will be expected to work both independently and as part of a small team while maintaining high standards of customer service, organisation and professionalism.

Key Responsibilities

Welcome guests in a friendly, professional and courteous manner.
Check guests in and out using the hotel's reservation system.
Answer telephone calls, emails and guest enquiries promptly and professionally.
Process reservations, amendments and cancellations accurately.
Take payments and balance cash/card transactions.
Provide guests with local information and assistance where required.
Resolve guest queries and minor complaints professionally, escalating where appropriate.
Maintain accurate guest records in accordance with company procedures.
Liaise effectively with housekeeping and maintenance to ensure rooms are ready for arriving guests.
Monitor daily arrivals, departures and room availability.
Keep the reception area clean, organised and welcoming at all times.
Report maintenance issues, incidents and health & safety concerns promptly.
Follow company procedures relating to GDPR, confidentiality and guest privacy.
Carry out general administrative duties as required.
Support colleagues and assist with the day-to-day running of the motel when needed.

What We're Looking For

Excellent customer service and communication skills.
A friendly, positive and professional attitude.
Good computer literacy and confidence using computer systems.
Strong organisational skills with excellent attention to detail.
Ability to prioritise tasks and work efficiently in a fast-paced environment.
Reliable, punctual and trustworthy.
Ability to work independently and as part of a team.
Experience using Guestline Rezlynx or a similar hotel property management system is desirable but not essential.
Previous hotel reception or customer service experience is desirable but not essential.
We are happy to provide full training to applicants who demonstrate a positive attitude, a willingness to learn and a genuine commitment to developing within the role. We value dedication, reliability and a strong work ethic just as much as previous experience.

Why Join Northallerton Motel?

At Northallerton Motel, we believe that great customer service starts with great people. Whether you already have hotel reception experience or are looking to begin a career in hospitality, we are looking for individuals with the right attitude, enthusiasm and willingness to learn. If you're prepared to work hard, support your colleagues and provide exceptional service to our guests, we'd love to hear from you.

Apply

Please submit your CV along with a short covering letter explaining why you would be a great addition to the Northallerton Motel team.

Successful applicants will be invited to attend an interview, where the role and employment details will be discussed further.

Pay: £12.71 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in thirsk, nyk

Hotel Receptionist

Front of House Receptionist (Night Role)

Reservations Specialist

HOTEL PORTER

Spa Receptionist

Nights Team Member

Ground Floor - Team Member

Student Experience Team Member

Ground Floor Team Member

Guest Service Assistant (Nights)

Guest Service Host - Night Porter

Hotel Receptionist

SPA LOUNGE SUPERVISOR

Guest Service Team Member

Reservationist

Housekeeper

Casual Front of House Staff - Reception

Night Porter

Nights - Team Member

Spa Attendant

I want to receive the latest job alerts for hotel & accommodations guest services staff in thirsk, nyk

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