Energy advisor Work, Jobs in Thornbury, Bst (with Salaries)

Service Advisor - BYD Bristol North
Icar Auto —Patchway
- £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Support Team Advisor
Unite Students —Bristol
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
HSW Advisor- M&T
Bouygues Construction —Bristol
Occupational Health Advisor
Optima Health —Bristol
- Up to £45,000 a year
- Full-time
- Remote
- Case management
- Travel
- Paid training
- Annual leave
QA Laboratory Technician
Nichols PLC —Ross-on-Wye
- Laboratory experience
- Communication skills
- Free parking
- Employee discount
6d
Laboratory Team Leader
Nichols plc —Ross-on-Wye
- Full-time
- Laboratory experience
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Learning and Development Manager
Bevan Brittan —Bristol
- Hybrid work
- Project management
- Travel
- Time management
- Employee assistance programme
Systems Lead - Network Communications
MBDA —Bristol
- £65,000 a year
- Hybrid work
- Free parking
14d
Linesperson Trainee – Adult Trainee Programme
SSE —Melksham
- From £29,504 a year
- Overtime
- Customer service
- Travel
- Hand tools
- Annual leave
- Employee discount
6d
Envoy/Driver
Hayley Group —Newport
- Full-time
- Driving
- IT
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
17h
Bath College- Training & Recruitment Advisor
Bath and North East Somerset Council —Bath
- £26,000 - £32,000 a year
- Free parking
- Annual leave
2d
Senior Real Estate Lawyer (Energy & Natural Resources)
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
Training & Recruitment Advisor
Bath College —Bath
- £26,000 - £32,000 a year
- Full-time
- Free parking
- Annual leave
12d
Advisory Senior Consultant
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Continuous improvement
13d
Project Manager (Regional Design Lead)
Bridges Electrical Engineers —Midsomer Norton
- Full-time
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply
Consents Consultant
Assystem —Bristol
Project Manager
SSE —Melksham
- £43,704 - £51,484 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
12d
Project Controls Manager
Frontier Resourcing —Bristol
- Full-time
- Hybrid work
- Communication skills
Quick apply
Administrator
North and West Gloucestershire Citizens Advice —Gloucester
- £24,454 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Service Advisor - BYD Bristol North

Icar Auto
Patchway

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Free parking
Health & wellbeing programme
Annual leave
Flexitime
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Automotive service
Organisational skills
Communication skills
Mechanical knowledge

Full job description

Company Overview
Icar UK (Harmony Auto) is an automotive dealership that has partnered with BYD since 2023, specialising in the sale of new energy vehicles. We are dedicated to offering intelligent and eco-friendly travel solutions that contribute to emissions reduction and sustainable development. Our goal is to deliver high-quality travel experiences that foster harmony between people and vehicles.

Job Overview:

As a Service Advisor, you will be the primary point of contact between customers and the dealership during the service and repair process. This role is responsible for ensuring the efficient and accurate completion of repair orders, maximizing sales of services and parts, and delivering a high standard of customer satisfaction. You will also maintain strong interdepartmental relationships to ensure smooth operations across service, parts, and sales teams.

Key Responsibilities:

Serve as first line of contact and communication link between customer and dealership during the service and repair process
Perform fault description write-ups and work required for Repair Orders and ensure timely and accurate completion for repair
Maximize department sales of service and parts
Maintain a close working relationship with Technicians, Sales Consultants, Warranty and Parts Personnel
Provide convenient appointments for service and repair work
Offer courtesy services when appropriate
Start the reception process immediately upon customer arrival
Inspect every vehicle before work starts-with the customers present when possible-and make appropriate notes on the Repair Order of any existing damage to the customers vehicle
Identify customer needs courteously, accurately recording, and verifying customer needs on the Repair Order while customer is present
Secure customer approval (including cost estimate, delivery time and method of payment, warranty) before repair work is started, and obtain customer signature on the Repair Order
Handle telephone inquiries quickly and courteously
Call customers regarding additional work that may need to be performed and when work is completed
Implement customer’s scheduled maintenance follow-up process
Follow up with customers within 48hours of delivery after service is performed to ensure complete customer satisfaction
Use formal Complaint Handling processes to calm an upset customer. Reach a resolution, when possible, that is satisfactory to the customer and supports the interest of the dealership
Refer to service records and recommend additional necessary services as required
Sell service and maintenance to customers in person, by telephone and other methods
Refer lead and prospect for potential sales to the Sales Department
Interdepartmental Relations:
Establish and maintain effective working relationship with all dealership personnel.
Work with the Parts Department on routine maintenance to ensure competitiveness in the market.
Establish and maintain cooperative relationship with Sales Department for efficient delivery of add-on accessories and resolve any customer issues.
Inspect completed jobs to ensure the quality of repair is correct.
Provide legible and complete problem description on Repair Orders to support Technicians.
Actively participate in training courses to maintain technical and non-technical knowledge and skills
Initiate proper paperwork for a vehicle repair, and disperse according to department process.
Maintain department service record, including Repair Order file
File all warranty claims promptly.
Be aware of daily workload distribution for the department
Schedule customers for appointment
Maintain log of written Repair Orders and record status information daily

Requirements

Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Understanding of automotive services and repairs
Familiarity with using motor dealership management software
Proficiency in dealership management software and computer literacy.

Compensation and Benefits

Highly competitive salary
eligibility for aftersales bonus
25 days of annual leave plus bank holidays
Workplace pension
Employee Assistance Programme (EAP)

Equal Opportunities Statement
Harmony Auto UK is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We are an equal opportunity employer and we aim to ensure that all employment decisions are taken without reference to irrelevant or discriminating criteria. We welcome applications from candidates of all backgrounds and experiences, and are dedicated to creating an environment where everyone can thrive and reach their full potential.

Data Privacy Statement
Harmony Auto UK collects and processes personal data as part of our recruitment process in line with our data protection obligations. This may include information provided in your CV, application form, interviews, and right to work documentation. Your data will be used solely for recruitment purposes and may be shared with relevant internal teams or background check providers as needed. All personal information will be stored securely and automatically deleted after 12 months unless we are informed otherwise. By applying, you consent to us contacting you regarding your application.

Job Type: Full-time

Pay: £32,000.00 per year

Benefits:

Company pension
Employee discount
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Patchway BS10 7TS: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please share your upcoming availabilities for an interview.

Experience:

garage/dealership service advisor: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

energy advisor jobs in thornbury, bst

Service Advisor - BYD Bristol North

Support Team Advisor

Solution Consultant (Modern Workplace)

HSW Advisor- M&T

Occupational Health Advisor

QA Laboratory Technician

Laboratory Team Leader

Learning and Development Manager

Systems Lead - Network Communications

Linesperson Trainee – Adult Trainee Programme

Envoy/Driver

Bath College- Training & Recruitment Advisor

Senior Real Estate Lawyer (Energy & Natural Resources)

Training & Recruitment Advisor

Advisory Senior Consultant

Project Manager (Regional Design Lead)

Consents Consultant

Project Manager

Project Controls Manager

Administrator

I want to receive the latest job alerts for energy advisor in thornbury, bst

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