Housing officer Work, Jobs in Thornbury, Bst (with Salaries)

Housing Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
10d
Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
9d
Housing Options Officer
South Gloucestershire Council —Kingswood
- £36,363 - £39,152 a year
- Full-time
- Travel
- IT
- Annual leave
- Employee discount
6d
Neighbourhood Response Officer
Clarion Housing Group —Bristol
- £35,809 - £41,593 a year
- Full-time
- Hybrid work
- Travel
9d
Tenancy Officer
BRC Jobs —Bristol
- £17.21 an hour
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
9d
Enablement & Transition Officer - Homelessness, full time Reference Number 60
Alabaré —Chippenham
- £26,968.50 - £27,787.50 a year
- Weekend availability
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
3d
Partnerships Officer
GreenSquareAccord —Chippenham
- £27,000 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Assessment Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Flexitime
12d
Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
9d
Complaints and Governance Officer
Brunelcare —Bristol
- £31,406.53 - £38,870.37 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Homelessness Prevention Officer (part time)
Stroud District Council —Stroud
- £33,699 a year
- Part-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Housing Advice and Prevention Officer
Newport City Council —Newport
- £30,000 - £34,434 a year
- Full-time
2d
Scheme Officer
Bromford —Churchdown
- £27,945 a year
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Sick pay
2d
Housing Officer (Bath) - Part-Time 18.5 hours
Curo —Bath
- £33,475 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Environmental Health Officer
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
2d
Anti Social Behaviour and Enforcement Officer
LiveWest —Weston-super-Mare
- £35,900 - £39,900 a year
- Hybrid work
- Annual leave
- Employee discount
11d
Schedular
Hedyn —Malpas
- £29,628.59 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Annual leave
2d
Contracts Admin Assistant (Temporary)
Stroud District Council —Dursley
- £28,598 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Data analysis skills
5h
Response Repairs Manager
Bristol City Council —Bristol
- £55,529 - £57,884 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Flexitime
Electoral Engagement Officer - Democratic and Electoral Services
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- Hybrid work
11d

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Housing Income Officer

Bromford -
South Gloucestershire

Apply Now

Job details

Permanent
£34,035.77 a year
10 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence

Full job description

Location South Gloucestershire

Published

11 days ago

Closing

in 4 days

This is a permanent, full time vacancy.

About the role

Contract: Permanent, Full-time
Workstyle: Roaming - a mix of homeworking, office, and customer home visits
Operational base: South Gloucestershire, including Bristol
Closing date: Thursday 16 July 2026

Are you an experienced income specialist ready to hit the ground running?

We’re looking for someone who knows the ropes when it comes to income recovery, tenancy sustainment, and supporting customers through complex financial challenges. If you’re confident in your knowledge of housing law, benefits, and court processes — and you’re passionate about making a difference — this could be the role for you.

At Bromford, we believe in homes that enable people to thrive. As an income management officer, you’ll be a key part of that mission — supporting customers to manage their rent, maximise their income, and stay securely housed.

What you’ll be doing:

Managing a defined patch of customer accounts, with a focus on early intervention and sustainable outcomes
Providing tailored advice on benefits, budgeting, and income maximisation
Taking proactive steps to recover rent arrears and meet performance targets
Preparing and presenting cases in court, with confidence in legal processes and documentation
Using data and insight to inform your approach and continuously improve results
Working closely with colleagues across housing, support, and external agencies
Supporting vulnerable customers with empathy and professionalism, even in challenging situations

What we’re looking for:

Proven experience in income recovery or tenancy sustainment within social housing
A confident communicator who can work autonomously and solve problems effectively, using tenacity, a fair but firm approach, and empathy
Someone who’s target-driven but always customer-focused
A self-starter who thrives in a fast-paced, mobile role
Knowledge of welfare benefits, housing legislation, and court procedures
Comfortable using housing systems and Microsoft tools, with a strong eye for detail and data accuracy
A full UK driving licence is essential, as this is a roaming role involving home working, office, and home visits
Able to complete an enhanced DBS check

You'll need the confidence to make sound decisions, manage challenging conversations, and support customers to improve their financial wellbeing.

Closing Date: Thursday 16 2026. Interviews will take place at our office in Chipping Sodbury.

Please note: Depending on the volume of applications we receive, we may close this advert earlier than the stated closing date. We encourage you to apply as soon as possible to avoid disappointment.

What we offer

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

About us

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Apply Now

Refine Your Search

housing officer jobs in thornbury, bst

Housing Income Officer

Income Officer

Housing Options Officer

Neighbourhood Response Officer

Tenancy Officer

Enablement & Transition Officer - Homelessness, full time Reference Number 60

Partnerships Officer

Assessment Officer

Customer Feedback Officer

Complaints and Governance Officer

Homelessness Prevention Officer (part time)

Housing Advice and Prevention Officer

Scheme Officer

Housing Officer (Bath) - Part-Time 18.5 hours

Environmental Health Officer

Anti Social Behaviour and Enforcement Officer

Schedular

Contracts Admin Assistant (Temporary)

Response Repairs Manager

Electoral Engagement Officer - Democratic and Electoral Services

I want to receive the latest job alerts for housing officer in thornbury, bst

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