If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
The VisilabGroup, part of the globally operating company EssilorLuxottica, is the No. 1 optician in Switzerland with the brands Visilab, Kochoptik, McOptic, and Linsenmax, and 170 stores.
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Your role
To lead Glazing processes in the Glazing departments in co-ordination with the Glazing Shift Manager to ensure that the departments meet their KPI’s. To ensure that departmental standard operating procedures and company HS&E policies are adhered to. There will be a need for the job holder to step into the Glazing Shift Manager role for approximately 5 weeks per annum.
This role is a Direct role meaning that around 80% of the job role will be spent on the line performing a production function.
We are looking for a Team Leader who will oversee and control the Hotel flow of orders into the Assembly Glazing Cell through the Hotel management system on AS400 to enable the Glazing Shift to achieve productivity and expected volumes and Service targets. Oversee, analyze and action to ensure the Glazing orders for reworks, rejects and queries are completed daily and accurately. In absence of Supervisor to oversee and undertake some Supervisor responsibilities.
Main responsibilities:
- Work to ensure people and resources are applied in an efficient and effective manner to meet delivery requirements while achieving quality and safety standards
- Ensure that team members follow defined assembly procedures and comply with quality requirements
- Ensure full adherence to 5S practices at all times
- Ensure equipment is within calibration date and all systems are functioning correctly
- Ensure all records are completed appropriately
- Ensure that non-conforming product is clearly identified and segregated and rejected / reworked as necessary to ensure a consistent analysis thereby leading to quick resolution of problems.
- Ensure that the escalation procedure for quality concerns is followed
- Ensure achievement of glazing throughput against stated capacity targets
- Ensure the team are aware of day to day targets and responsibilities
- Carry out incident, accident and non-conformity investigations and associated reporting and action closure
- Monitor and maintain all safety equipment and tools and ensure that operators comply with PPE requirements
- Undertake continuous training and development
- Perform root cause analysis and resolve problems
- Identify business improvement opportunities within the organisation
- Conduct risk assessments of processes and tasks in the department
- Monitor the department’s objectives, including where appropriate physically supporting the glazing functions.
- Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
- To step back into a Glazing technician role when manning and workflow constraints make it necessary.
- To maintain a sufficient understanding of the Glazing Shift Managers role, to enable you to fully deputise in their absence.
- To carry out the tasks detailed above and in addition to undertake the tasks and responsibilities of the Glazing Shift Manager as per the job description for periods of absence and holiday
People Management
- Assisting with daily management queries and providing support for the team to achieve operational success
- Monitor time, attendance and punctuality to ensure compliance with Company Procedures, reporting any concerns to the Glazing Shift Manager
- Provide support and expertise to the team and respond to operator queries
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them
- Promote the department KPIs from the strategic annual plan so that each employee is aware of expectations and deliverables
Relationship Management
- Work positively with support functions to fully define the processes/procedures/controls relevant to team activities. Provide support and input to continuous improvement activities within the team
- Manage resources and allocation of those resources to meet production targets
- Liaise and communicate with other departments and ensure communication is maintained
- Feedback to the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements and delivery in line with Company and Customer requirements
Main requirements:
- Excellent knowledge of Glazing and Ophthalmic lenses
- Knowledge of Balisage and AS400 system
- Working on shift pattern (06.00 -14.00 and 14.00 -22.00)
- Good PC skills, good knowledge of Excel and Windows
- Good team skills and communication, both written and verbal
- Some knowledge of management techniques (Preferable)
- Knowledge of motivating teams and using initiative
- Desire to Progress and develop
- Good analytical and decision making skills
- Strong Problem Solving skills
