& technical business analysts Work, Jobs in Thornley, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
6d
Principal Systems Analyst
Teesside University —Middlesbrough
- £36,636 - £42,254 a year
- Full-time
- Hybrid work
- SQL
- University
- JavaScript
- Employee discount
13d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Engineering
- SQL
12d
Software Developer
Magnific It Limited —Darlington
- £38,063 - £44,911 a year
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Free parking
- Work from home
Quick apply
13d
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Senior Technical Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
HM Treasury —Darlington
- £29,280 - £33,450 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
- Annual leave
- Flexitime
11d
Lead Global Analysis Engineer
Baker Hughes —Newcastle upon Tyne
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Flexible schedule
Customer Service Advisor
Barclays —Sunderland
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Senior Business Analyst
The AA —Newcastle upon Tyne
- Full-time
- Hybrid work
- Bachelor's degree
- Software development
- Agile
- Annual leave
- Employee assistance programme
12d
Functional Test Analyst
Sopra Steria —Newcastle upon Tyne
- £27,781.16 a year
- Weekend availability
- Microsoft Access
- Oracle
- Annual leave
Systems Specialist
Altrad —Middlesbrough
- System design
- Maintenance
Quick apply
Associate Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
1h
Newcastle Technology Degree Apprenticeship 2027: Software Engineering Specialism
Accenture —Newcastle upon Tyne
- £26,299 a year
- Hybrid work
- Engineering
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Customer service
- SQL
12d
Business Performance Analyst (12-month FTC)
Arriva Limited —Sunderland
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
4d
Data Curation Lead
Vable —Newcastle upon Tyne
- £55,000 - £60,000 a year
- Full-time
- Remote
- IT
- AI
Quick apply
7d
Governance, Cyber Risk & Compliance (GRC) Analyst
tombola —Sunderland
- Hybrid work
- Organisational skills
- IT
Quick apply
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
12d

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& technical business analysts jobs near thornley, dur

1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
6 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

& technical business analysts jobs in thornley, dur

1st/2nd Line Support Analyst

Principal Systems Analyst

Senior Insights Analyst

Analyst: Application Testing

Software Developer

Business Analyst - Newcastle

Senior Technical Business Analyst

Service Desk Analyst

Lead Global Analysis Engineer

Customer Service Advisor

Senior Business Analyst

Functional Test Analyst

Systems Specialist

Associate Product Manager

Newcastle Technology Degree Apprenticeship 2027: Software Engineering Specialism

Analyst: Application Support

Business Performance Analyst (12-month FTC)

Data Curation Lead

Governance, Cyber Risk & Compliance (GRC) Analyst

Senior Analyst: Application Support

I want to receive the latest job alerts for & technical business analysts in thornley, dur

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