1st line it service Work, Jobs in Thornton, Lec (with Salaries)

1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
8d
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
1d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Software Developer
Mortgage Advice Bureau —Derby
- Up to £45,000 a year
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Annual leave
- Employee discount
Quick apply
7d
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Talent Advisor
STARK Group —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
- Referral programme
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
Quick apply
7d
Mortgage Advice Quality Reviewer
Mortgage Advice Bureau —Derby
- Up to £27,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Nursery Housekeeper / Cleaner
Storal —Leicester
- £12.71 an hour
- Part-time
- School
- Sick pay
Quick apply
5d
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Bar Manager
Legends Global (Europe) —Nottingham
- Bar
- Microsoft Excel
- Management
- Annual leave
- Employee assistance programme
Quick apply
14d

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1st Line IT Service Desk Analyst

Primary Goal -
Market Harborough

Quick apply

Job details

Full-time
£25,191 - £26,409 a year

Qualifications

Driving Licence
Software troubleshooting
Customer service
IT support
Computer networking
IT
Communication skills

Full job description

Join our Trust IT Team and make a real difference

Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer-focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi-Academy Trust.

This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands-on experience across Microsoft 365, networking, cloud technologies, user support and IT projects.

What you'll do

As the first point of contact for IT support, you'll:

Provide friendly, professional 1st line IT support via phone, email and remote assistance.
Log, manage and resolve support requests through our IT Service Desk.
Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base.
Create user accounts, reset passwords and administer Teams and email services.
Escalate more complex issues to our 2nd Line team when needed.
Help maintain accurate IT documentation and support Trust-wide IT projects.
Occasionally visit schools across the Trust to provide on-site support.

What we're looking for

You'll have:

A passion for IT and delivering excellent customer service.
Good knowledge of Windows PCs and Microsoft technologies.
An understanding of networking fundamentals.
Strong communication and problem-solving skills.
A proactive, organised and flexible approach to work.

Desirable:

Experience working in an IT support environment.
Knowledge of Microsoft 365 and cloud services.
Experience working in a school or education setting.
A full UK driving licence.

Why join us?

Develop your technical skills across a wide range of technologies.
Be part of a collaborative and supportive central IT team.
Gain experience supporting multiple schools and large-scale IT projects.
Make a meaningful impact by helping staff and students stay connected and productive.

The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre-employment checks.

Salary and hours

Post Title : 1st Line IT Service Desk Analyst

Responsible to : IT Manager

Grade : Grade 5/6 £25,191 - £26,409

Hours : 37 hours per week, 52 weeks per year

Location : Market Harborough

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Refine Your Search

1st line it service jobs in thornton, lec

1st Line IT Service Desk Analyst

IT Support Analyst

Desktop Support Engineer

Information, Communication Technician (ICT) Apprenticeship

Support Engineer

Claims Fraud Investigator - First Party

IT Service Analyst

Senior IT Infrastructure Engineer

Software Developer

Group Category Manager

Senior TechOps Generalist

Talent Advisor

People and Culture Administrator (HR)

Mortgage Advice Quality Reviewer

Nursery Housekeeper / Cleaner

Casual Premium Host

Bar Manager

I want to receive the latest job alerts for 1st line it service in thornton, lec

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