technical support occupations Work, Jobs in thrapston, nth (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Junior IT Technical Support
BA International —Northampton
- Full-time
- ERP systems
- Analysis skills
- Computer networking
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
8d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
Quick apply
9d
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
IT Technician
Amazon UK Services Ltd. —Peterborough
- Full-time
- Customer service
- AWS
- Computer networking
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Service Desk Officer
Huntingdonshire District Council —Huntingdon
- £26,316 - £27,120 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Flexitime
Network Administrator (NetAdmin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply
Field Support Engineer
Xaar —Huntingdon
- Sales
- Engineering
- Bachelor's degree
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
Irrigation Technical Support Engineer - South
Reesink UK —St. Neots
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
17h
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £32,938 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Referral programme
IT Technician
Wesley Media —Kettering
- From £25,000 a year
- Weekend availability
- Azure
- Customer service
- No experience needed
Quick apply
4d

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technical support occupations jobs near thrapston, nth

Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

technical support occupations jobs in thrapston, nth

Support Engineer - Mobile (Northamptonshire)

2nd Line IT Support Technician

Junior IT Technical Support

Technical Support Engineer

Senior Service Desk Advisor

Help Desk Engineer

Junior IT Support Technician

Field Engineer

IT Technician

1st / 2nd Line Support Engineer

1st/2nd Line IT Support Engineer

Service Managment Specialist

Service Desk Officer

Network Administrator (NetAdmin)

Field Support Engineer

Industrial Technical Support Engineer

Irrigation Technical Support Engineer - South

Second Line IT Support Engineer

IT Support Analyst 2nd Line

IT Technician

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