First responder Work, Jobs in Three Bridges, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
1d
Emergency Responder Crawley)
St John Ambulance —Crawley
- Weekend availability
4h
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Responder
Air Land & Sea Repatriation Services LTD —Horsham
- £13 an hour
- Anatomy knowledge
- Medication administration
- Heavy lifting
- Flexible schedule
Quick apply
3d
FIRST AID RESPONDER
Merlin Entertainments —Chertsey
- £13.21 an hour
- Childcare
- Working with children
- First Aid Certification
- Employee discount
First Response Team Lead
Uptime Solutions —Crawley
- Full-time
- Customer service
- Windows
- Microsoft Office
Construction EHS Advisor
Salute Inc. —Gatwick Airport
- Full-time
- Travel
- Construction
- Communication skills
Quick apply
Duty Manager - Educated Body
Battersea Academy for Skills & Employment —London
- £14.80 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
Maintenance Operative
Urbanbubble —London
- £30,800 - £35,200 a year
- Full-time
- Maintenance
- School
- Annual leave
- Referral programme
Quick apply
11d

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First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time
1 day ago

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

first responder jobs in three bridges, wsx

First Response Engineer - Service Desk - MSP

Emergency Responder Crawley)

Trainee IT Support Engineer

First Responder

FIRST AID RESPONDER

First Response Team Lead

Construction EHS Advisor

Duty Manager - Educated Body

Maintenance Operative

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