First response engineer service Work, Jobs in Three Bridges, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
2d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
First Response Team Lead
Uptime Solutions —Crawley
- Full-time
- Customer service
- Windows
- Microsoft Office
Mobile Service Engineer - Powered Access
Hire Safe Solutions Ltd —Brighton
- From £60,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
10d
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates
Claytons (Aust) Pty Ltd —London
- £74,410 - £85,040 a year
- Full-time
- Customer service
- Maintenance
- IT
- Relocation assistance
Quick apply
Field Service Supervisor - South East
Tunstall UKI —Woking
- Overtime
- Analysis skills
- Project management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
M&E Engineer
Arcus FM —Sevenoaks
- £35,000 - £45,000 a year
- Full-time
- Driving
- IT
- Annual leave
Quick apply
8d
Seasonal Lab Technician - SAR
Element Materials Technology —Guildford
- Seasonal
- Laboratory experience
- Computer skills
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
DevOps Engineer
National Physical Laboratory —Teddington
- Full-time
- DevOps
Customer Liaison Manager
Balfour Beatty —Lewes
- Hybrid work
- Maintenance
- Organisational skills
- Contracts
- Annual leave
7d
Equipment Technician
Surrey County Council —Reigate
- £38,090 - £41,134 a year
- Call to connect
- Microsoft Outlook
- Customer service
- Driving
- Annual leave
Maintenance Engineer
Yunex Traffic —Leatherhead
- Overtime
9d
Senior Project Manager - National Timing Centre (NTC)
National Physical Laboratory —Teddington
- From £50,196 a year
- Full-time
Seasonal EMC Test Technician
Element Materials Technology —Guildford
- Seasonal
- Laboratory experience
- Computer skills
- Employee discount
- Referral programme
7d
Application Development Engineer
Motion Applied —Woking
- Hybrid work
- Engineering
- Continuous improvement
- Travel
- Annual leave
Quick apply
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —London
- £27,937 a year
- Full-time
- Customer service
- English
- Hand tools
- Annual leave
- Employee discount
Quick apply
Maintenence Manager
Residential - Delta Point —Croydon
- Full-time
- Customer service
- Maintenance
- Microsoft Office
Quick apply
SRE Technical Lead
Capgemini —Woking
- Hybrid work
- AWS

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first response engineer service jobs near three bridges, wsx

First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time
2 days ago

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

first response engineer service jobs in three bridges, wsx

First Response Engineer - Service Desk - MSP

Maintenance Planner

First Response Team Lead

Mobile Service Engineer - Powered Access

Service Engineer

Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates

Field Service Supervisor - South East

M&E Engineer

Seasonal Lab Technician - SAR

Service Desk Engineer - 1st Line

DevOps Engineer

Customer Liaison Manager

Equipment Technician

Maintenance Engineer

Senior Project Manager - National Timing Centre (NTC)

Seasonal EMC Test Technician

Application Development Engineer

Field Maintenance Engineer OTE 50K

Maintenence Manager

SRE Technical Lead

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