Senior administrator Work, Jobs in Three Rivers, Hrt (with Salaries)

Complaints Co-ordinator
Frimley Health NHS Foundation Trust —Slough
- £33,677 - £40,996 a year
- Full-time
- Patient care
- Organisational skills
- Leadership
1d
Operations Administrator
Build-A-Bear Workshop —Slough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
4d
Receptionist and Office Administrator
Cmt Design and Construction Ltd. —London
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
18h
Senior Administrator
JTC Group —London
5d
Governance Professional / PA
The Arbib Education Trust —Slough
- £32,112 - £38,370 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Work from home
Quick apply
7d
CLCC Operations Administrator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- University
- Employee discount
5d
Senior Administrator
ABCA Group Ltd —Enfield
- £34,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
HR Assistant
Build-A-Bear Workshop —Slough
- £31,000 - £33,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
6d
Senior Clinical Trial Administrator
GE HEALTHCARE —Chalfont Saint Giles
- Travel
- Communication skills
8d
PA Administrator - APMIC
Imperial College London —London
- £41,005 - £45,616 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
7d
Senior HR Administrator
Build-A-Bear Workshop —Slough
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- Communication skills
6d
Senior Service Administrator
South London and Maudsley NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Administrative experience
5d
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- IT
1d
Senior Administrator
Hertfordshire Community NHS Trust —Welwyn Garden City
- £28,392 - £31,157 a year
- Full-time
- Flexible schedule
11d
Senior Administrator
CPM UK —Stokenchurch
- £28,000 a year
- Full-time
- Hybrid work
- Employee discount
Quick apply
Senior Pay & Benefits Administrator
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Administrative experience
- Employee discount
- Gym membership
1d
Assistant Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Annual leave
- Employee assistance programme
7d
Senior Pensions Administrator (Fixed term Contract)
Johnson Matthey —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee discount
- Flexible schedule
Operations Assistant
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- University
- Annual leave
11d
Senior Administrator
ASUS —Hemel Hempstead
- Microsoft Powerpoint
- Microsoft Excel
- English
- Free parking
- Work from home
Quick apply
5d

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senior administrator jobs near three rivers, hrt

Complaints Co-ordinator

Frimley Health NHS Foundation Trust -
Slough

Apply Now

Job details

Full-time
£33,677 - £40,996 a year
1 day ago

Qualifications

Patient care
Organisational skills
Leadership

Full job description

We’re looking for a compassionate, organised and proactive professional to join our team and help us ensure that concerns and complaints are not only handled effectively, but welcomed as an opportunity to learn, improve and strengthen patient experience across the Trust.

In this pivotal role, you’ll ensure that all complaints are managed in line with the Trust’s complaints procedure, promoting a culture where openness, learning and resolution are at the heart of everything we do.
You’ll be a key point of contact for complainants, managers and senior leaders, ensuring concerns are acknowledged promptly, investigated thoroughly and responded to with clarity, empathy and professionalism.

You’ll play a meaningful role in improving patient care and experience, working collaboratively with clinical and corporate colleagues and directly influencing positive change across the organisation.
If you’re an excellent communicator with strong organisational skills and a genuine commitment to patient-centred care, we’d love to hear from you.

To deal with and monitor informal/telephone complaints where issues are quickly resolves and record on the Trust database.

To support the Trust's Complaints Lead and arrange Independent Reviews as required. To circulate the findings and recommendations to key stake holders and ensure action plans are forwarded to Trust Board for approval.

To act as the link for patients wishing to access their medical records.

To conduct an annual survey of patients who have used the complaints procedure to assess satisfaction.

To be involved in the ongoing education of staff to ensure all are aware of how to handle local complaints.

To provide training for staff specifically regarding the NHS complaints procedure.

To advise staff regarding complicated complaints and act in a liaison role to resolve difficult issues.

To work closely with the Governance Manager and Litigation Administrator regarding complaints which arise from risk incidents and may result in Litigation.

To provide cross cover with PALs. Patient Safety and Litigation services within the Patient Safety office.

To maintain the high standards of the department by contributing towards individual and team objectives.

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

For a full list of tasks and responsibilities associated with this role please refer to the job description/person specification attached.

Apply Now

Refine Your Search

senior administrator jobs in three rivers, hrt

Complaints Co-ordinator

Operations Administrator

Receptionist and Office Administrator

Senior Administrator

Governance Professional / PA

CLCC Operations Administrator

Senior Administrator

HR Assistant

Senior Clinical Trial Administrator

PA Administrator - APMIC

Senior HR Administrator

Senior Service Administrator

Project Coordinator / Team Administrator

Senior Administrator

Senior Administrator

Senior Pay & Benefits Administrator

Assistant Administrator

Senior Pensions Administrator (Fixed term Contract)

Operations Assistant

Senior Administrator

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