Ecommerce manager Work, Jobs in Thriplow, Cam (with Salaries)

ECRM Manager
Huws Gray Group —Pampisford
- Communication skills
- Marketing
- Employee discount
Finance Operations Manager
The Jolly Savage Limited —Codicote
- £50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
Quick apply
10d
Marketing Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- CRM software
- Marketing
- English
- Annual leave
3d
Supervisor
Bravissimo —Cambridge
- £13.71 - £13.90 an hour
- Customer service
- Supervising experience
- IT
- Employee discount
Quick apply
4d
Customer Experience Manager (E-commerce)
Goldtop Motorcycle Outfitters —Bishop's Stortford
- £25,000 - £28,000 a year
- Part-time
- Customer service
- English
- Organisational skills
- Free parking
- Store discount
Quick apply
4d
SEO & PPC Specialist // E-commerce (In House Role Only)
Venezia Marketing & Distribution LTD —Hoddesdon
- £30,000 a year
- Full-time
- Heavy lifting
- IT
- In-person
Quick apply
6d
General Manager - Outdoor Retail & Ecommerce Operations
Countryside Ski & Climb —Stevenage
- £33,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
1d
Digital Project Manager
Xigen Limited —Bedford
- £35,000 - £40,000 a year
- Hybrid work
- Project management
- Organisational skills
- Flexible schedule
Quick apply
Retail Shop Manager
East Anglia's Children's Hospices —Ely
- £29,766 a year
- Full-time
- Organisational skills
- In-person
- Retail management
- Health & wellbeing programme
- Annual leave
12d
Product Manager - Marketplace
Tesco UK —Welwyn Garden City
- Full-time
- Product management
- AI
- Employee assistance programme
7d
SEO Specialist
Xigen Limited —Bedford
- £35,000 - £40,000 a year
- Hybrid work
- Mentoring
- Organisational skills
- Flexible schedule
Quick apply
Lead Product Manager - Marketplace
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Employee assistance programme
7d
Lead Product Manager - Clothing
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Employee assistance programme
7d
Online Trading Executive - 9 month FTC
Tesco UK —Welwyn Garden City
- Full-time
- Employee assistance programme
6d

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ECRM Manager

Huws Gray Group -
Pampisford

Apply Now

Job details

Permanent

Benefits

Company pension
Employee discount

Qualifications

Communication skills
Marketing

Full job description

Information

Job Ref:
NE1594198PamEM
Location:
Pampisford, Cambridgeshire, United Kingdom
Postcode:
CB22 3HB
Type of contract:
Permanent
Salary:
£Competitive + Benefits Per Annum
Posted Date:
Friday, July 3, 2026
Closing Date:
Friday, July 17, 2026

ECRM Manager

ECRM Manager – Huws Gray (Pampisford/Hybrid) - Join a team driving customer engagement and digital growth across our business.

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a commercially minded ECRM Manager to shape and grow our customer engagement strategy across digital channels. This role plays a key part in driving customer loyalty, repeat purchases and long-term value across a broad audience - from trade professionals and contractors to DIY customers.

Combining data, creativity and technology, you’ll lead the delivery and continuous optimisation of targeted, insight-driven campaigns and lifecycle journeys that create measurable commercial impact. This is a hands-on role with strong strategic influence, offering the opportunity to help define how we connect with, engage and grow our customer base.

What You’ll Be Doing:

Lifecycle & Strategy: Deliver the eCRM strategy across the full customer lifecycle, driving segmentation, personalisation, and optimisation of customer journeys
Campaigns: Plan and execute multichannel campaigns aligned to commercial goals, managing the campaign calendar and key stakeholder inputs
Automation & Personalisation: Build and optimise automated journeys, using data and behavioural insights to enhance relevance and experience
Data & Performance: Analyse performance, identify growth opportunities, and turn insights into actionable improvements
Testing & Optimisation: Lead testing programmes and embed a continuous test-and-learn approach
Platform Ownership: Manage the eCRM platform, ensuring data accuracy, compliance, and seamless integrations
Collaboration: Partner across teams to deliver consistent, customer-focused experiences and manage external partners where needed

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What You’ll Bring:

We’re looking for someone with experience in CRM, lifecycle marketing or digital customer engagement - ideally within retail, trade, or B2B environments - who has a proven track record of delivering measurable commercial results through eCRM activity. A strong understanding of segmentation, automation and lifecycle marketing is essential, along with hands-on experience using CRM or marketing automation platforms such as Bloomreach, Salesforce or Braze. An analytical mindset and the ability to turn data into clear, actionable insights are key, as are strong communication and stakeholder management skills. Experience in retail, ecommerce, or trade sectors is advantageous, and while knowledge of the building materials industry is a bonus, it’s not essential.

What’s In It For You:

You’ll be part of a supportive team that values collaboration, clear communication and the drive to get things done. Every day is different - and your work will have a real impact on how smoothly our branches and sites operate.

We believe great work should be recognised and rewarded. Here’s what you can expect:

23 days’ holiday, plus bank holidays (31 days per year)
Company bonus scheme, based on performance
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

Apply Now

Refine Your Search

ecommerce manager jobs in thriplow, cam

ECRM Manager

Finance Operations Manager

Marketing Manager

Supervisor

Customer Experience Manager (E-commerce)

SEO & PPC Specialist // E-commerce (In House Role Only)

General Manager - Outdoor Retail & Ecommerce Operations

Digital Project Manager

Retail Shop Manager

Product Manager - Marketplace

SEO Specialist

Lead Product Manager - Marketplace

Lead Product Manager - Clothing

Online Trading Executive - 9 month FTC

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