1st line support engineer Work, Jobs in Thrupp, Gls (with Salaries)

IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
13h
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
13d
Cloud Operations Engineer (AWS or Azure)
Finova —Cheltenham
- Hybrid work
- Azure
- AWS
- Annual leave
- Employee assistance programme
10d
2nd Line Engineer (DV Cleared)
Forfusion —Cheltenham
- £35,000 - £55,500 a year
- Communication skills
- Gym membership
- Life insurance
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
Principal Cloud Engineer (AWS) (Multiple)
Cloudscaler —Cheltenham
- £95,000 - £130,000 a year
- Full-time
- Hybrid work
- AWS
- Annual leave
- Referral programme

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IT Support Engineer

Executive Jet Support Ltd
Chippenham

Quick apply

Job details

Full-time
£25,000 a year
13 hours ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Crystal Reports
SQL
ITIL
IT support
Computer networking
SharePoint
IT
PowerShell
Active Directory
Intune
VPN

Full job description

IT Support Engineer

Full Time / Permanent

Monday to Friday

On Site – Bumpers Farm, Chippenham, Wiltshire

Salary: £25,000 (£27,000 after 3 month probation period)

Career progression opportunities available for the right candidate!

Additional pay:

Annual bonus scheme

Additional benefits:

Life assurance
Private healthcare cover
Incremental holiday entitlement
Extra paid day off for your birthday
Company sick pay scheme
Attendance bonus
Employee assistance programme
Perkbox rewards
Free fruit delivered weekly
Free onsite parking
Staff events

About us:

Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and airframe components to almost 300 operators in over 50 countries across the globe. We aim to develop long-term relationships and build trust and loyalty with our customers. We are a family-based company that is driven by pride in our company and pride in the support we provide for our customers. And we are a great company to work for!

About the role:

Provide IT support to the EJS team, assisting with a variety of technical tasks to improve productivity and operational efficiency.
Deliver technical assistance to end users, including troubleshooting and resolving issues related to laptops, mobile devices, printers, and other office hardware/software.
Manage user accounts, permissions, and SharePoint structures, as well as provisioning IT equipment.
Support data protection protocols and security standards such as MFA, VPN, and ISO 27001-aligned practices.
Assist in IT projects
Assist in creating and maintain knowledge base articles for both IT teams and end users.
Work alongside senior IT engineers on security, infrastructure, and data analytics initiatives/Development.
Learn and apply processes for extracting and analysing data from aircraft IPC/ records.
Assist in running Crystal Reports and generating SQL scripts to import data into Quantum (Aviation ERP).
Execute SQL queries in Quantum to update and correct data as required.
Provide 1st and 2nd Line IT support across all teams in the business
Provide excellent customer service to all teams in the business

About you:

We are seeking someone who is enthusiastic, adaptable, and eager to learn. The ideal candidate will have:

Proven experience in an IT support role or similar position.
A strong desire to develop advanced IT skills and technologies.
Working knowledge of Microsoft 365 and Active Directory, including user creation and security group management.
Familiarity with print servers (experience deploying printers via GPO or Intune is highly advantageous).
Ability to build laptops using MDT or Autopilot.
Solid troubleshooting skills for basic IT issues, with confidence to escalate when necessary.
Understanding of network fundamentals and basic principles.
Experience with Hyper-V virtual machine management.
Previous exposure to an ITIL-controlled environment.
Basic knowledge of CMD and PowerShell commands/scripts.
Experience configuring network equipment at a basic level.
Understanding of Windows DFS, security permissions, and Share permissions.
Knowledge of SharePoint permissions and folder structures.
Experience setting up users in an ERP system, ideally Quantum (Aviation ERP).
Ability to follow technical guides provided by senior technicians.
Exceptional attention to detail, methodical thinking, and problem-solving skills.
Drive for self-learning and following new technology.

Why Join Us?

If you have the skills, ambition, and enthusiasm to grow within a professional aviation company, we would love to hear from you. This role offers a fantastic learning opportunity, exposure to advanced IT systems, and the chance to work alongside experienced professionals in a supportive environment.

Apply today by sending us your CV and a covering letter.

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in thrupp, gls

IT Support Engineer

IT Support Engineer

Cloud Operations Engineer (AWS or Azure)

2nd Line Engineer (DV Cleared)

Software Customer Service Manager

Principal Cloud Engineer (AWS) (Multiple)

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