Technical support occupations Work, Jobs in Thrupp, Gls (with Salaries)

Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Support Analyst
Netcall —Cirencester
7d
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
12d
IT Technical Services Apprentice
QA Apprenticeships —Stroud
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
3d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
10h
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
10d
Technical Support Manager
Aggreko —Swindon
- Full-time
2d
Support & Installation Engineer - Telecoms
F&M Telecommunications —Gloucester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
7d
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
13d
IT Technician Placement
University of Gloucestershire —Cheltenham
- £24,521 a year
- Full-time
- Customer service
- Computer networking
- IT
11d
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
11d
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
8d
EUC Engineer (Contract)
Wipro Limited —Bath
- Contracts
1h

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Business Applications Engineer

Ecotricity
Stroud

Quick apply

Job details

Permanent | Full-time
£26,295.60 - £28,000.00 a year
14 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Discounted or free food
Company pension
Canteen
Employee discount
Paid volunteer time
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Outlook
AWS
ITIL
Application support
Communication skills
Help desk

Full job description

About The Role

We are seeking a proactive and detail-oriented Business Applications Engineer to be part of a small, dynamic team responsible for managing incidents and service requests for our key business applications, including Junifer, Salesforce, Online Accounts, and other platforms as needed, using best practices.

This position requires collaboration with users, IT teams, and third parties to ensure applications function effectively, support business processes, and fulfil organisational requirements.

Key Responsibilities

Handle incidents, service requests, problems, queries, and perform routine health checks for Junifer, Salesforce, and customer online account tools.
Ensure high-quality service delivery with response and resolution times in line with SLAs.
Create and maintain system documentation, user guides and procedures.
Support system upgrades, testing and deployments.
Assist with patching and bug fixing within Junifer.
Carry out regular documented routine health and other checks to audit standards.

About You

A genuine ‘people’s person’.
Customer-oriented outlook.
Problem-solving attitude.
Ability to organise and prioritise diverse workloads under pressure.
Excellent written and oral communication skills.
Calm attitude towards resolving issues/problems/outages.
Able to manage the expectations of your customers.
Hands-on experience of the technologies listed below.
Hands-on experience working on an ITIL framework helpdesk.
Experience in a similar role supporting business applications.
Commitment to delivering high-quality support and enhancing user satisfaction.

Nice to Have

Basic understanding of ITIL best practices.
Familiarity of AWS and code deployment.

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility Statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it’s more than just green energy – the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too – we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Pay: £26,295.60-£28,000.00 per year

Benefits:

Bereavement leave
Canteen
Casual dress
Cycle to work scheme
Discounted or free food
Free parking
On-site parking
Paid volunteer time
Sick pay

Application question(s):

Ecotricity offers Hybrid working, can you reliably commute to Stroud Gloucestershire?
Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

United Kingdom (preferred)

Work Location: Hybrid remote in Stroud GL5 3BY

Quick apply

Refine Your Search

technical support occupations jobs in thrupp, gls

Business Applications Engineer

Assistant Customer & Technical Support Manager EPOS

Support Analyst

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IT Technical Services Apprentice

IT Support Engineer

Service Desk Analyst

IT Systems & Support Engineer

Technical Support Manager

Support & Installation Engineer - Telecoms

Support Analyst

IT Technician

ERP System Support Specialist

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

Application Support Analyst

Digital Operational Trainer

IT Technician Placement

Support Engineer

2nd Line IT Support

EUC Engineer (Contract)

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