Infrastructure engineer Work, Jobs in Thundersley, Ess (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Infrastructure Operations Engineer
HM Revenue and Customs —Gillingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Windows
- Project management
- Work from home
2d
Infrastructure Engineer
Uniserve (U K) Ltd —Upminster
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Referral programme
Quick apply
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Military
- Project management
- Travel
- Employee discount
Infrastructure Engineer
Cabot Financial —West Malling
- Hybrid work
- Azure
- Microsoft Office
- SQL
- Employee discount
Quick apply
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
10d
Workshop Manager - Basildon
Arc —Basildon
- £30,000 - £40,000 a year
- Management
- Customer service
- Supervising experience
DevOps Engineer
Crossfield Technology solutions —Chelmsford
- £75,000 - £88,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Free parking
- Bereavement leave
Quick apply
11d
Software Engineer
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- Azure
- DevOps
- AWS
Quick apply
Software Engineer - Frontend
kraken —Cyprus Station
- Full-time
- English
- JavaScript
- Software development
Junior IT & Comms Technician
Terry Tew Sound & Light —Loughton
- £30,000 - £33,000 a year
- Overtime
- Driving
- Organisational skills
- SharePoint
- Free parking
Quick apply
5d
1st Line Support
Countrystyle Recycling —Sittingbourne
- £31,000 a year
- Windows
- Microsoft Office
- Driving
- Employee assistance programme
- Life insurance
DevOps Engineer
Oregon Systems —London
- £31,955.47 - £95,614.58 a year
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
AI Automation Developer
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
EUC Senior Engineer (North Kent/Chelmsford)
Essex Police and Kent Police —Chelmsford
- £41,856 - £49,716 a year
- Full-time
- Microsoft Word
- Azure
- Annual leave
1d
Data Engineer - Remote within UK
DNAVetcare —London
- Up to £40,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- SQL
11d
Platform Engineer II
Entain —London
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
SDET Engineer - GCP, Integration / Stabilization Team, London
Photon —London
- Computer Science
- DevOps
- Engineering

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

infrastructure engineer jobs in thundersley, ess

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Infrastructure Operations Engineer

Infrastructure Engineer

IT Support Team Leader

Junior IT Support Engineer – MSP Helpdesk - Full Time

Infrastructure Engineer

Infrastructure Engineer

IT Support Technician

Workshop Manager - Basildon

DevOps Engineer

Software Engineer

Software Engineer - Frontend

Junior IT & Comms Technician

1st Line Support

DevOps Engineer

AI Automation Developer

EUC Senior Engineer (North Kent/Chelmsford)

Data Engineer - Remote within UK

Platform Engineer II

SDET Engineer - GCP, Integration / Stabilization Team, London

I want to receive the latest job alerts for infrastructure engineer in thundersley, ess

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