Maintenance coordinator Work, Jobs in Thurleigh, Bdf (with Salaries)

Maintenance Coordinator
Civic Recruitment Limited —Luton
- £20.20 an hour
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Administrative experience
Quick apply
Maintenance Assurance Co-ordinator
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Full-time
- Management
- Maintenance
- Continuous improvement
- Annual leave
1d
Maintenance Coordinator
CPS Building Services —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
7d

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Maintenance Coordinator

Civic Recruitment Limited
Luton

Quick apply

Job details

Full-time
£20.20 an hour

Qualifications

Customer service
Maintenance
Administrative experience
Organisational skills
IT
Communication skills

Full job description

9 months contract with a Local Authority

Job Title: Maintenance Coordinator

Job Purpose

To provide an efficient and customer-focused repairs coordination service for over 5,000 council-owned homes. The role is responsible for diagnosing repairs, scheduling maintenance works, monitoring repair orders through to completion, and ensuring residents receive excellent customer service throughout the process.

Key Responsibilities

Diagnose repair requests raised by residents and internal/external stakeholders.
Schedule repair works efficiently to maximise trade productivity and service delivery.
Manage repairs cases from initial report through to completion, ensuring compliance with council policies and procedures.
Monitor and update repair orders, closing completed jobs and removing duplicate or unnecessary orders.
Keep residents informed of repair progress and provide excellent customer service.
Liaise with operatives, contractors, residents, and colleagues to ensure timely completion of repairs.
Maintain accurate records using housing maintenance systems and telephony platforms.
Support the Housing Maintenance Service in achieving performance targets and customer satisfaction.

Essential Experience & Skills

Experience in a customer service, scheduling, repairs coordination, or administrative role.
Strong communication and organisational skills.
Ability to manage multiple priorities and work in a fast-paced environment.
Excellent problem-solving and customer handling skills.
Strong IT skills, including experience using telephony and computer-based systems.
Ability to work collaboratively with a wide range of stakeholders.

Desirable Experience

Experience within a Housing Maintenance, Repairs, or Property Services environment.
Knowledge of local authority or social housing maintenance services.
Understanding of repairs scheduling and work order management systems.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics.
Good level of IT literacy.

Desirable

Customer Service, Business Administration, Housing, or Property-related qualification.
Relevant vocational qualification within Housing or Maintenance Services.

Personal Attributes

Customer-focused with a passion for helping others.
Positive, proactive, and "can-do" attitude.
Strong attention to detail.
Flexible and adaptable approach to work.
Ability to work effectively under pressure and meet deadlines.

Additional Information

Contract Type: Limited Company/Umbrella
Pay Rate: £20.20 per hour
Hours: 37 hours per week
Location: Brewers Hill Road, Dunstable, Central Bedfordshire, LU6 1AD, United Kingdom
Working Pattern: Hybrid working arrangement. Successful applicants will be required to attend the Dunstable office a minimum of 2 days per week.
Working Hours: Monday to Thursday: 08:30 – 17:00, Friday: 08:30 – 16:30
We operate on a bi-weekly payment schedule.
Closing date: 4th July – early applications are encouraged

GCSC

Quick apply

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