Claims advisor Work, Jobs in Thurmaston, Lec (with Salaries)

Credit Hire Advisor
Hastings Direct —Leicester
- From £28,800 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
14d
Home Claims Handler
Hastings Direct —Leicester
- From £26,550 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
9d
Part Time HR Advisor
Consensus —Nottingham
- £0 a year
- Full-time
- Hybrid work
- Human resources
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Motor Claims Repair Advisor
Hastings Direct —Leicester
- Full-time
1d
Prime Account & Digital Customer Service Advisor
Sanderson Design Group Plc —Loughborough
- Full-time
- In-person
Quick apply
Furniture Fittings Technical Advisor
Hafele UK Ltd —Rugby
- £28,613 a year
- Full-time
- CRM software
- Schematics
- Customer service
- Free parking
- Employee assistance programme
Quick apply
6d
Compliance Advisor
Flint Bishop —Derby
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
9d
Senior Employee Relations Advisor
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £39,959 - £48,117 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Human resources
13d
Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Customer Services Advisor
Halfords —Nottingham
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
6d
Customer Sales Advisor
Halfords —Beeston
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
1d
Parts Sales Advisor
SDL Car Parts —Ilkeston
- £29,998.80 - £35,884.99 a year
- Full-time
- No experience needed
- Employee discount
Branch Operations Manager
SDL Car Parts —Derby
- £35,000 a year
- Full-time
- Customer service
- No experience needed
- Team management
- Employee discount
2d
Commercial Lead
Dalkia —Nottingham
- Analysis skills
- Mentoring
- Recruiting

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Credit Hire Advisor

Hastings Direct -
Leicester

Apply Now

Job details

Full-time
From £28,800 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Life insurance
Referral programme

Qualifications

Quantum assessment for claims settlement
Customer service call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Communication skills

Full job description

Third Party Claims – Credit Hire Advisor

Do you have fantastic people skills? Do you possess strong skills in both written and verbal communication? Can you deliver a great customer experience?

Working Hours/ Shift Patterns: You will work 37.5 hours per week, Monday to Friday 09:00 – 17:00.

Training: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £28,800 plus benefits

Location: The core training lasts for the first 8 weeks of your role and is completed virtually.

At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer teams communicate with thousands of customers daily through various channels and delivering the high-quality insurance service they deserve.

Your role:

As a Credit Hire Claims Handler, you'll be responsible for managing a portfolio of credit hire claims. You'll take full ownership of the claim from first notification of the hire claim until it has been settled, whilst delivering the best financial outcome in line with our business strategy.

You'll need to accurately identify the correct liability status, indemnity position and manage and control hire spends through negotiation, investigation and provision of services.

What will you be doing?

Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required
Proactively managing the customer claims journey to protect their interests
Making correct and timely liability and indemnity decisions
Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills
Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy
Servicing inbound calls from third parties, customers, garages, representative and other suppliers
Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced
Ownership of any complaints with a focus on providing a resolution on day one

What are we looking for?

Outstanding communication skills and attention to detail
Strong customer focus
Good commercial awareness
Drive for self-development
Strong decision making skills

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus
Hybrid working (1 day per week in the office with the option to do more depending on your preference)
A fantastic open plan modern office
We promote a relaxed, friendly & diverse working environment
'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
Pension match up to 10% of your salary
Life insurance (4 x base salary)
Discounted Hasting Direct products
Discounts & cashback with well-known retailers
Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
Refer a friend scheme - earn £500 for every friend you refer
We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case by case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you require any reasonable adjustments to be made throughout the assessment process you should contact the recruitment team at [email protected] prior to starting any assessments, in order that adjustments can be considered.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

Refine Your Search

claims advisor jobs in thurmaston, lec

Credit Hire Advisor

Home Claims Handler

Part Time HR Advisor

Motor Claims Repair Advisor

Prime Account & Digital Customer Service Advisor

Furniture Fittings Technical Advisor

Compliance Advisor

Senior Employee Relations Advisor

Subsidence- Customer Experience Advisor

Customer Services Advisor

Patient Services Advisor - Central Operations Admin

Customer Sales Advisor

Parts Sales Advisor

Branch Operations Manager

Commercial Lead

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